I ordered an EPC through this company (express-epc.co.uk) and it turned out to be a complete nightmare. I ordered online and paid £40, I didn't hear anything for 3 days. Finally got a call from a guy saying he wanted to come round and carry out the report. The guy was scruffy, grumpy and had no identification. He was in and out in about 3 minutes. The report finally came back 4 days later and it was completely wrong. No loft insulation was inspected at the time and the cavity wall insulation was not included on the report. It took me 9 days to finally get a response from him and we lost out on 2 potential sales as a result of the the slow return on the survey. I would advise anyone who requires a report to just go through the agents, as they know who is reputable and who is a [problem]..

Do not use Express-EPC.co.uk

I am a domestic energy assessor who has completed 3 EPCs for express EPC. I would also advise you to steer clear of Express EPC as they have not paid me for the work i have completed. I would advise people looking for an EPC to contact the Energy Assessor direct as you will get it for a lot less than the Agents are charging. You can also discuss what is involved with them and form your own opinion of their capability. I pride myself in doing a thorough job throughout Cheshire producing accurate Assessment. It should be noted that the certificate contains details of the assessor and problems should be reported to their accreditation company as they have an obligation to monitor their performance.

Phil