Hi just an update

rossendales sent me a reply asking me to give them 20 days to come up with the information i asked for in my letter, im still awaiting a reply.

As for the council tax

i wrote them a letter at the same time as rossendales also sent an email and had no reply what so ever

and its been nearly 4 weeks since writing and sending an email to them.

what would be my next step.

as last time i called to ask for information they told me to ask in writing so it gets me no where calling them

i managed to figure out how to upload the copy of the letter from the bailiff

i just called rosendales asking why they didnt reply to my letter

she stated that i had 4 accounts with them then 2 others with the bailiffs.

she told me to send expenditure form in to make arrangements for the 4 they have

but refuse to make arrangements for the 2 the bailiff has.

they have but the 4 on hold for 14 days while they receive my form back.

i also told them what the bailiff told me on the letter about a removal van

and i said its disgusting how they threaten they asked me to send proof in i told them i already have via email.

they told me to give them 24 hours to take a look to see where they go from there

but can not put it on hold so no matter what im going to get them at my door.

after i had a shouting battle with the person on the phone how its not right

and it makes me sick how they let people threaten others like that

she said we dont threaten people like that blah bla blah.

i called the bailiff and told them exactly what i got told and told them she said they can not book a removal van

or force into my home and

the bailiff turned around and said of course we can who told you that

did u ring the main office coz ill call and find out now as they are wrong and call you back

then the bailiff was confused to why i have seperate accounts and why they have not put them all on to one.

seems no one knows what is happening here.

Thanks for all your help i have emailed and sent letter to both rossendales and council so lets see what i get from it or will i just get ignored again

I dont have any tools or anything as i do markets and auctions and i never leave stuff in the van as i dont live in a fantastic area and got broke into alot i keep them all at a lock up so the only thing that is there is my van and the bits falling off my van. not sure if i need to worry about it or not

Hi and thanks my van is worth under £1000 and falling to bits to be honest if i could get a new one they would be doing me a favor but thats not happening. if i change the name of ownership to someone would that stop them from been able to take it if i show that i have sent the logbook off. thats if they come to take it because i defo wouldn't let them in to talk

Hi thanks for the replies 1stly i will get on to writing them a letter/email to the council and rosendles now thanks for that.

last time i contacted council tax they didn't tell me what was outstanding they just told me how many debts i have.

am i right in saying that they wont be able to take my van as its my means of work as i am self employed

and without it i can no longer be self employed ( i recall someone telling me this),

when i stopped my payment arrangements i was sent expenditure forms which i filled in

and they declined my offer which was more than my first payment arrangement by a few pound

this is why i have wrote them a letter.

the letters that have been pushed through the door are Enforcement agent removal notice

saying additional costs of £110 will be added and failure to contact them will be interpreted as willful refusal to pay.

and this letter is apparently from the enforcement officer in charge.

on the last letter i received she has hand written on it

"removal date on or after 30/1 or pay £475.52 to clear one case and remainder on installments call me today to avoid removal.

i tried to upload the image of the letter but i don't know how to do it

Hi

im looking for some advice,

a few months ago i made 3 payment arrangements with rosendales to pay my 3 outstanding council tax debts off.

i was paying £20 a week as currently im self employed but only just started up

im not getting money from it

im having to use £20 from my £82 working tax credits to pay them,

then all of a sudden i was getting letters for more debts,

this was after the council confirmed to me i only had 3 outstanding debts.

i cancelled the direct debits and wrote rosendales a letter to find out what is happening.

its been nearly 2 weeks and i have not heard from them.

this past week i have had a bailiff at my door every day but i was out working.

i have never seen or spoke to the bailiff until today when i called her back as i got a letter in my post from her

stating that she has booked a removal date for the 30th Jan to remove goods from my house.

Now from previous experience i know they are not allowed to gain access

unless they have been invited in before which she has not been invited in ever.

when i called her she was rude and

when i told her i was called by rosendales 2 days ago to see what has happened to my arrangement she said

"well why the hell are they contacting you when its been passed on to me,

they should no longer have any contact with you".

i told her ill call them in the morning.

ill also add that a month ago i did an expenditure form and offered what i could afford

and they declined it and made a new arrangement for me

which i told them i couldn't afford but they obviously ignored that and sent a bailiff out instead.

im just looking for some advice on what i could possibly say to rossendales when i call them

to let them know that threatening wont work as i know they are not allowed to gain entry to my property

and tell them that their ignorance is not fair at all and causing more hassle than it needs to

l

 

 

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Buy As You View interest charges ,miss selling to customers and poor customer services

hi there, i had a tv from bayv, and because of circumstances i couldnt afford it no more so i asked the person that was coming to collect payment to take the tv away that day, hesaid some one will be around the next day to collect. I didnt haveto pay anything apart from the payments i already made and the payment that was due when he came i dont owe them nothing its not shown up on my credit file i just cant get anything else from them for 6 months