usenext_victim
-
Posts
3 -
Joined
-
Last visited
Content Type
Profiles
Forums
Post article
CAGMag
Blogs
Keywords
Posts posted by usenext_victim
-
-
I have recieved a mail from [email protected]
Saying my account was on hold while they request the info i requested - details on when the account is from etc - from Usenext
I have replied as follows -
Trina
Thank you for your e-mail
Please also note the following with regards to accounts for Usenext
They do not recharge the available GB’s of download amounts unless they receive payment – so this is actually a pay as you go service, and as I have obviously not used it, then I am not liable for any payments for said service
Please pass the following onto your client –
1. If they persist in this action, then my solicitor has asked that they provide detailed statistics, including logs to prove these statistics, of failures and down-time for their account servicing and e-mail servers, as I claimed that I did not receive a response to my cancellation request.
2. We would also like logs and details of all the complaints that they have deleted from their support forums when customers complained about their service, which I’m sure you will agree is a dubious act on Usenexts part.
Please also note the below which is from the OFT Gudiance for Debt Collectors
Creditor responsibility for third parties
1.9 If consumer credit licence holders choose to do business or continue to do business with third parties engaged in questionable fitness behaviour, then their own fitness will be called into question
I am sure that you must now be aware of the many complaints on the internet regarding Aviteo/Usenext practices and that your continued dealings with Aviteo/Usenext could conceivably lead to revocation of your CCL.
Regards
Waiting for a reply now
Usenext_Victim
-
Hi, I've had the usual rubish from Aviteo and CCI - SAying i owe 110 euros etc
I mailed my responses to them and didnt have a reply - so i sent via snail mail - still no reply -
So as i work in IT it decided to find this Tom Duttons e-mail through trial and error - tried all the usual ie [email protected] etc and none worked
then i tried [email protected] and my read reciept was accepted - what a buch of small time debt collectors they must be!!
I am assuming this is the account of Tom Dutton, but havent had a reply from him - So i suggest everyone mails that account as it is a live one, and sends spam to [email protected]
Will keep you posted if i get a response -
Usenext_Victim
CCI Legal for Aviteo LTD T/A Usenext
in Debt Collection Agencies
Posted · Edited by usenext_victim
RESULT!!!
E-mail i recieved today:-
Dear Mr,
Please find below the details we have received from our client. Please note that due to the amount of time that has past, we have closed this account and will not pursue this matter any further.
He registered on August 12th, 2005 for the 14-day free trial using the following details:
Payment method: PayPal
On August 12th, 2005, he received four e-mails with the following subjects:
- Welcome to UseNeXT! / Access information
- UseNeXT - Receipt UNXDE/XXXXXXXX
- Access information UseNeXT software
- UseNeXT - Account activated
Since he didn't cancel or order a package manually, his contract was prolonged and he received the e-mail "UseNeXT Order with PayPal" on August 27th, 2005.
Many Thanks
Kind Regards,
Trina Horrocks
CCI Legal Services.
Tel: +44 (0)1766 771166
Fax: +44 (0)1766 771840
Web: www.ccilegal.co.uk
We can all be giants, if we want to be... or maybe it was threat of OFT guidance point 1.9 on my previous post - be interesting if they have ceased doing business with Aviteo though!!
Good luck to everyone else pursuing this, will post again if they try and get Profakura onto my back next..
HaHa