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Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS
The Consumer Action Group
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RCI Financial Services (formerly Renault Financial Services)
in General Debt Issues
Posted
Hi Guys.
I also have been having problem with this finance company.
I took out a loan with them nearly 3 years ago. during this time thy have changed they name and address and failed to contact me to tell me their new mailing address/telephone number. I recently moved address so was unable to contact them to give my new deatails.
On a number of aoocasions during these three years they have, off their own back and not telling me, changed my direct debit date and taking the payment out when there is no money in my bank. I specificly set up direct debits on dates that I no money will be available. So anyways, they try and take the money out, no money is there and then they send me a letter informing me that i have missed a payment on a date that i never even new about and then that letter has cost me £25!!!
This has happend about 4 times in the last and a half and it has reduced my credit rating.
I have recently bought a new car and the dealers that i purchased the car from were to send a settlement cheque to them so everything would be payed up. However, they have still taking out this months car payment for a car i no longer have or should no longer be paying for.