Clydesdale Financial Services

Does Anyone Have The Right Address For These People As I Have Read Here That They Are Owned By Barclays. Do I Still Use The Glasgow Address Or Barclays??

If It Is Barclays Does Anyone Have A Contact Detail? Thanks A Lot.

hi, can you tell me the adress of teh place to send s.a.r. , do l send it to glasgow or does anyone know of an adress to barclays? or which one l should send the s.a. r. to???

Thank you for your email about complete list of transactions and charges

relating to your financial history with Kays.

Unfortunately we only have access to your last 6 month statements which

you can see on our website Kays - online shopping

Sorry for any inconvenience caused.

Regards

Sue Clayton

Customer Support

Kays

Kays - online shopping

To contact us by e-mail simply click here Kays - online shopping and click into

contact us or call 0870 151 0541.

Our Customer Charter is our pledge to you the customer. It contains our

promise for safe, honest and happy shopping. To view our Customer Charter

please click on the help section of our website.

this is what they sent me, but it must be beause l asked online instead of through the post.

Thank you for your email about complete list of transactions and charges

relating to your financial history with Kays.

Unfortunately we only have access to your last 6 month statements which

you can see on our website Kays - online shopping

Sorry for any inconvenience caused.

Regards

Sue Clayton

Customer Support

Kays

Kays - online shopping

To contact us by e-mail simply click here Kays - online shopping and click into

contact us or call 0870 151 0541.

Our Customer Charter is our pledge to you the customer. It contains our

promise for safe, honest and happy shopping. To view our Customer Charter

please click on the help section of our website. what is that all about??!

got an email from kays today sayiong that they only have access to past six months transactions and they are sorry for the inconvenience it may cause!!! as l have not used the catalogue for a coup;e of years l have no statements. is this reight enough? do they only keep data for six months? any help would be appreciated

hi l got another 3 charges today cos l have a new job and my wages did not go in on time to cover the d.d.s and a lot of my wages and wftc money has been swallowed in last months charges. l phoned the number on the letter and spoke to a girl who cancelled the charges and registered me for telephone banking. Is telephone banking another route to getting your statements?

l would have accepted the charges before l discovered this site!

was in the bank today and told the girl l had sent the first letter. she said that there is a backlog and that the local branch just send all the letters to head office, l should have sent it there in the first place.

thank you very much seaside lady, and may l say, that this is a very informative site, although l just stumbled upon it. l will wait for the post man then!

hi l sent first letter on 6 june to my local branch - not heard anything nor any sign of statements yet,

l have sent another first letter to visa credit card in fife - still not heard anything from them.

l am going to their online banking page to look up my statements.

l will tell you all how l get on .

well lets hope reclaiming this money will work out,

l am not holding out too much hope with the clydesdale

one cos l have lost and forgotten my account no. l don't know

if my adress and personal details will be enough to claim with,(?)

(and on a lighter note, there is no probably about croydon college's most famous student! in fact; well done Croyden for letting him in in the first place! else we might never had known him!)

thanks for answering so quickly bookworm.

l will do as you suggest and use the templates provided.

(and yes l am a big bowie fan of 37 yrs,

gotta love him haven't you?

didn't he spend time living in croydon?)

thanks again!

hi, l am new here, and l have found this site to be most informative! l have sent the first letter to halifax bos on 6 june, yesterday l sent one to the visa credit card people. does anyone know if you can use the same procedure with kays catalogue and independant finacial services. (scotland- Clydesdale financial services)

although my catalogue has not been used for over a year teh people at kays sent me a new catalogue, new account number and offerred me a load of credit! l would like to reclaim their late payment charges. can l do ths agains kays and clydesdale financial services?