Thanks for the advice... can they cut me off in the mean time?

Or file a CCJ for the monies??? - just spent the last year cleaning up my credit file and don't want to jeopardise this as looking to buy a house in the next 6 months or so.

Surely, a pre-payment means you pay before you can use and a faulty meter is their fault and not mine?

Please can somebody help???

I have a pre payment meter for my Gas & Electricity (I put money on a card that goes into the meter)... I have now been told that there is a fault on my gas meter and I now owe them >£1000.

They have not read my meter in more than a year and so this fault has been there since at least August 2005 when the meter was replaced.

As they haven't read my meter I have received no account statements either - surely they should send statements regularly? Does anybody know what is the minimum frequency for meter reading??? Do they have a duty of care to keep you informed of your account etc.?

They have said that I need to repay this but can't afford to pay it all in one go!

Any advice...