no worries will do, thanks for your response, will let you know

you think? any ideas on what i should say in the lba, should i mention or acknowledge their response?

Hi Could anyone help?

I have just received a letter stating that they are looking into the charges and will respond when they have done so.

I sent the original letter on 19th Jan and received one back last week.

Can anyone help with what my next step should be? Should I send a l.b.a or await a further response from the bank?

Kind regards:|