I have just received my statements from purple loans/GE money and when i finished paying off loan there was an administration fee of £1,240. There was no breakdown explaining the sum and although i know there is a charge when you pay back loan i didnt think it would be this high, does anyone know what a reasonable figure you could expect to pay?

no, it did not because i found it quite complicated and for such a small sum i thought it really was not worth it!

I started reading all the posts on this site from middle of December, so i knew when i made my claim that it would probably reach the court stage, so i found it totally unbeliveable when after first letter they settled in full and money in my bank within days! I am still not sure why they have as quite a large amount and the usual pattern is that they dont, however it does show that sometimes it can be a very quick process. This is a brief summary of what happened. I sent of my data disclosure letter by recorded delivery on Dec 28th, i then received 6 yrs complete statements on Jan 18th. I sent of my 1st prelim letter with a spreadsheet of my charges and requesting £2,396.00 plus £724.00 in overdraft interest. Total £3,120.00. I sent this by recorded delivery on Jan 21st.I then received letter from Nat West dated Jan 31st saying how sorry they were that i was unhappy etc and then on next page the following "However, having reviewed your case and as a gesture of goodwill and without admission of liability or error, in this instance we are prepared to offer the amount of £3,120.00 paid direct to your account. To accept this offer in full and final settlement of your complaint please let me know by completing the attached form and returning it to us in thr prepaid envelope provided." I sent form back the same day and money was paid into mt bank account three days later!!!!!!!! I did not get 8% as this is only added on at court stage, but cant think this is why they settled so quick. I am know trying to claim back from purple/ocwen/i group sevicing/ GE Loans, they keep changing their name. I sent of data letter same day as Nat West and they have ignored me so today sending of 7 day letter seeking Court action. I know this is probably the worst company on this site to deal with but i shall not give up!!

hi josamolly, thanks for your help. Do you recommend using "vampiress" spreadsheets to send with my first letter? Which if any is the easiest to use? Im not that good on spreadsheets!

i shall send of my first template letter today but when i send my list of charges should i include the interest at this stage as some people are saying no.?