Yorklass2009 - I assume that was the York branch you were talking about? We were approached in Morrisons; I always walk straight past anyone trying to approach me in supermarkets but my girlfriend was interested so I left her to it. The overly camp chap selling it gave the impression that she could have the digital images in exchange for the voucher for reproduction on a website and although this turned out to be a lie, they have honoured it. The pre-session period was annoying as they kept wanting to rope in all the family and make it 'fun', but we wanted photos, not fun. We'd done a bit of research beforehand and knew they were a very expensive company, so we went to the viewing fully prepared to turn them down. As the viewing started some of the shots were pretty rubbish, but as it went on they got better and I have to say that some of the shots are £1000's worth and it didn't take hard sell to make us seriously consider spending some money (even though some of their packages represent a full years wages for us) - the quality of the product did that for us. The advantage of a company that makes such large margins is that you have masses of bargaining power. Venture also use images as part of their advertising and although they own the copyright, they still need your permission to use the images, so if they ask you that gives you even more buying power. We ended up buying a set of display images but we also got the cost of the voucher refunded, the voucher print, a digital album and copyright license for free. If they had been poor images, they wouldn't have got anything and without the extras we'd have happily walked away with a cheap print in a naff frame and they'd have been out of pocket. Be prepared, know their prices and give them the hardsell - if you want basic, cheap photos, you won't get them from Venture but for some stunning shots give them the hard sell and they will sell to you, because that's how they make money. They'll loose money on £25 for at least two hours (despite the sessions for viewing and studio being booked for an hour we have been at least three) so they have to sell you something to make money.