OK will do that . Will try Council again on Monday and will ring local Councilor, in the meantime do i still pay the Bailiff ? If i don't pay him will he call back and add more charges? Thank you so much for your help .

It is Ross and Roberts and the Council is Cardiff Council . I just dont know what to do next ?

Hi need some advice got a big problem with Bailiffs. Im banging my head against a brick wall just getting nowhere ! Had a Liability Order issued in Dec 2014 £489.07, for Council Tax Arrears . Rang the Council and they told me they couldn't help i had to speak to Bailiff , rang him and he asked for full payment explained that i was on,JSA he asked me to send proof , which i did he told me he never received it ! offered to pay £10.00 a week he refused , so to show willing i paid it anyway hoping they would accept it . I made four payments, he told me i had made two ! Bailiff had now added charges and the amount had risen to £704.07. Emailed Council and told them i would send payments direct to them which i did , they accepted my payments . Council are now telling me i have to deal with Bailiff and the money i have paid them they will send to bailiff on my behalf . She rang Bailiff because i didn't want to deal with them, she set up a payment plan of £25.00 p/w direct to Bailiff ! they wrote and confirmed this . Wot do i do ? I had been in regular contact with the Council as i had no income at all for 6 months so they were aware of my situation . Please advise me on wot to do now i want to avoid all contact with Bailiff . The Bailiff has ADDED £310.00 in charges and threaded to remove my goods ! Lady at Council told me it was a punishment for not paying my Council Tax ! I just don't know what to do please help ?