Occurrence: Courtyard by Marriott
Airport Way, Luton
I have received such a huge penalty of £100 for a legitimate enquiry about room availability. I was given by post a PARKING CHARGE NOTICE for parking at the front of the hotel car park last year (07/2020).
It was just after 3 am that I was at Luton airport looking for a place to stay as I had unexpectedly been recalled to be on standby for potential work at a hospital in the area. I was unable to book anything online for
Dear CAG
I am pleased to say that following on from your advice to contact the chief executive officer of the Marriot hotel group the letter of which can be seen in the attached document I received a letter from Parking Eye, again loaded in the batch of documents you requested be made into one file, stating that they have cancelled the parking charge.
Thank you for your help and assistance in resolving this matter.
CAG PARKING EYE MARRIOT PCN_compressed_1.pdf