Hey @BankFodder, you probably don't remember I was here last year for a lost parcel by Hermes, went to small claims court, I won and they gave up during mediation.   Unfortunately, there's once again a problem, this time it's Parcel2Go.com Limited/ DPD. They lost my item, offered me the standard £50 insurance, but the declared value is 10 times that and it's not on the prohibited list,   I rejected their offer through the online portal and told them that if the