We are a UK limited company in the UK and posted children's books (that we buy from our supplier) to an AU school August 20th, and it shows in the DPD account as having been delivered August 28th.
Therefore no action needed.
In October the school contacted us to ask where the books were. Because of covid they had thought perhaps delayed.
I gave delivery details. (August 28th)
They said def no delivery.
However they did say that this was not a suprise; they had been told a few parc