Hermes lost parcel - claim launched . **WON**
Hello all.
I'm having some issues getting a refund from Hermes for a lost parcel.
On the 15th of May I bought a shipment label from the Hermes website to deliver a package valued at £130. When I got to the parcel shop I was told I could not print the label, so I bought another shipment label to ship my parcel, again valued at £130.
Fast forward a few weeks and the first parcel has been reported to be delivered at 1.30pm on the 22nd of may. Despite the fact that nobody was recorded on
Sorry for the delay all.
1: I got a call at around 3.30 PM where the mediator introduced them selves, confirmed what the intention of the mediation was and asked if I was willing to settle the case today and to willing to be flexible with the defendant. I replied and said I was willing to settle the case and I was willing to be flexible with Hermes by not going to court but I was not willing to budge on the £151.99. The mediator said that this was not the function of the mediation and I wa
