Hi all,   December 20th 2014 - August 1st 2016 I lived in Sxxxr Road   August 1st 2016 I moved to 18 AXXX    September 6th 13:00, I parked in the SA1 carpark in Swansea that was managed by Excel.  The machine within the carpark was faulty and did not produce a ticket even after inserting money. I phoned the phone number that was located on the sign in the carpark and spoke to the operator named Sandra. Sandra gave me a fault code and was advised to plac