I would like some advice as to the liability of DHL Parcel UK. A parcel was sent to me from Germany via Deutsche Post and this was mislabeled during customs clearance and instead of coming to my address in London was sent to Whitley Bay in Tyne and Wear. The person in the DHL Parcel UK call centre admitted that this does happen 'from time to time'.    This was a personal parcel packed by them of just under 9kg sent for my birthday . The sender also put a copy of my address inside the p