get the cca running  if they rurn anything  scan it up to PDF and we'll check it.   ive merged a few old threads seems like all they had in the past was an application form and you wrre told so then to stop but you appear to vanish everytime and never comeback again for years having not taken the advice given 10yrs ago and several times since   this would have been statute barred by now if you'd stopped paying rather than being a DCA cash cow.