Joined future comms in 2016 and at the start they were great. Paid my final bills off from EE and the deal they gave us was the best around!    Then 2017 I had a call to ask if I wanted to lower my tariff which I did but didn’t realise it would renew for another 3 year contract.   Then in 2018 due to my wife’s phone being knackered I asked them what deals they had in order to get my wife a new phone. I explained that I didn’t have my own business etc but they stated this