Hello,   I have recently been unfortunate enough to experience the bad end of when Hermes loses a parcel. A quick summary:   I was returning a phone which was faulty back to Amazon DE for a refund. I had to pay return postage. Amazon said they will refund me up to around EUR 8 for postage.   I then got a quote from P2G and the only service which would allow me to not be out of pocket was Hermes International. I put in the parcel details and the