On the 1st October i purchased a window from a ebay seller, due to the large distance he was from myself (350 miles) i arrange a courier to have the item collect, which the seller was happy with.   The courier i decided to use was Parcel2Go (hermes light and large service), due to the high value of the item £500 i decide to pay a extra £14 to cover the £500.The collection was arranged for the 8th Oct but the collection never took place, i contact Parcel2Go which is a joke as they only appeat