Hi, I have just received a letter from CCS Collect dated 18th July 2015 regarding a debt owed to BT from 2010.     They state that BT have authorised them to collect this debt.     I then received last week a letter supposedly from BT stating that they had passed this debt to CCS Collect 'an authorised agency' to get in touch with me 'about paying it off'. (How about that for good grammar!!!!)   Also that 25% had been added to the outstanding blance to cover thecost of BT