Jump to content


  • Tweets

  • Posts

    • thats not the way to do it sorry. sorry so what is your problem? that vanquis paid the £560 or that they are now chasing it? how old is this debt? dx  
    • If you visited Qatar you could be detained at the border, if the debt has been notified.  If you are only in transit and do not seek to cross border into Qatar you might be ok, but you may want to seek formal advice about this.
    • Howdy, I had a short lived credit card with Vanquis that I did not need. I paid it off in full and called them and closed it with the person at the other end. 2 months later they started sending me messages about late payments, I called them and to find out that the card had not been closed in error and 6 weeks after it should have been closed they paid a google debit of £560. I hit the roof and made a formal complaint that took them well over a month to respond to. They agreed they were at fault, refunded all late payments fees and offered me £100 in compensation. However they said the debit amount stood as 'I had benefit from it' and I should get a refund from google. I hit the roof again but they have stuck to their guns. The debit from google is a genuine one but I wanted to dispute it with google so closed the card so they would have to engage with me. But surely that's neither here nor there surely? What is the next step? Ombudsman takes forever doesn't it?  thanks in advance
    • Yes, it struck me this morning that I'd got it wrong    - no involvement of UKPPO in any previous Tesco thread    - there would have been an entrance sign to a Tesco car park    - CCTV isn't something associated with Tesco car parks. Presumably whoever runs the car park has put CCTV at the electric, and probably BB, areas, done absolutely nothing to stop abuse, and then rubs their hands in glee every time the CCTV catches a motorist out. You can pay £60 and this will go away. Or you can defy UKPPO and rely on their non-respect of POFA, consideration period, etc., should they be daft enough to do court later down the line.  We would support you all the way.
    • Good evening folks, i have my hearing tomorrow at 3pm. I have never been to court for a civil matter, what is likely to happen  and what do i need to do?  I plan on going straight from work, i finish at 2pm, it will take about half an hour to get there, does that sound ok? I called the court late this afternoon, sadly i was too late in the day and the office was closed.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

in court this friday - help needed please


lilymai
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6061 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi, I am in court this friday to try and reclaim abbey bank charges.I am new to this site and have found it really helpful but I am panicking because I didnt send a court bundle with my allocation questoinnaire, just bank statements and copies of correspondance. Kicking myself isnt helping either! Any advice ?

Link to post
Share on other sites

Hi lilymai,

 

What type of hearing is it? It should say on the directions you've received from the court what type of hearing it is and what you need to do/submit in preparation for the hearing.

 

It may be worthwhile posting up the full directions you've received - that way you'll get the correct advice in time for Friday. :)

Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

*** PLEASE NOTE ***

I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

Link to post
Share on other sites

Thank you so much for your reply! May be able to get some sleep now.

The paperwork says notice of allocation to the small claims track, and that after considering statements and Questoinnaires the hearing of the claim will take place...

Directions state:

The claimant shall within 28 days of service of this order send to the defendant and the court:

a) A schedule setting out each charge repayment...

b)Copies of any statement showing that each and every charge has been made

If the claimant fails to comply with this order the claim will be struck out without further order.

 

14 days prior to the allocated hearing date , the claimaint and defendant shall file and serve :

a)copies of all documents (including experts reports on which he /it intends to rely at the hearing.

b) Any witness statements must be included in the documents filed and served.and:

c) any copies of decided cases and other legal materials to be relied upon. (really messed up on this one!)

Link to post
Share on other sites

it says at the bottom of your directions

14 days prior to the allocated hearing date , the claimaint and defendant shall file and serve :

a)copies of all documents (including experts reports on which he /it intends to rely at the hearing.

b) Any witness statements must be included in the documents filed and served.and:

c) any copies of decided cases and other legal materials to be relied upon.

this is what is described as a court bundle. now the one good thing is it is very unlikley , as it happened in my case, that abbey would not of sent a court bundle to the court. their reason was that the test case was announced before the deadline for the court bundle and therefore no point in sending one as they were applying for a stay. in my case the judge got a bit annoyed with abbey because if i bothered why not them. a direction is for both sides regardless if a stay is being requested. the judge said what happens if i dont grant one where is ur defence. but he did , reluctently, due to the defence case. you could phone the court and ask them if you could get it to them tommorow. this would give you today to get one done. it takes some work but i can send you a index of a court bundle and items to be included. all you need is a printer ( with lots of ink) bout 500 pages of paper and 3 ring binders... we r here to help... but i do feel the first option will be the best. abbey should of sent out an application for a stay, but like me i think u have slipped through the net and all that will happen is u will go to court and a stay will be granted...

 

where is ur court. if it is in or around the london, surrey etc area it might be the barrister i had. he was sent out from london by abbey, he is a bit wet behind the ears ( only been in the job a few months ) but a nice guy...

 

good luck and get on the phone to the courts now.. if u need a CB pm me and i will endever to help.....

  • Haha 1
Link to post
Share on other sites

great news.... if u need any help on the CB just pm me... here is the index i used... all the transcripts or articles can be found on this website... the rest is all ur paperwork

 

INDEX

The Claim:

Timeline of Claim:

Correspondence With Regards To Claim:

Bank Statements:

Schedule Of Charges:

Interest Calculator:

Statement Of Evidence:

Terms and Conditions 1998 and 2007:

Relevant Case Law To Penalty Charges:

Early Day Motion From House Of Parliament:

OFT Summary On Credit Cards:

Transcript Of Interview With Peter McNamara, Former Head Of Personal Banking At Lloyds TSB:

Excerpt From Report Into Penalty Fees Charged By Australian Banks:

Dunlop Pneumatic Tyre Co. Ltd v. New Garage and Motor Co. Ltd: Unfair Contract Terms Act 1977:

The Unfair Terms in Consumer Contracts Regulations 1999:

Supply of Goods and Services Act 1982:

Claim for Contractual Interest:

good luck and just call if u need help

Link to post
Share on other sites

I cant thank you enough Adam - think ive got most of it printed

now. just need to check and file. I can understand why people get frustrated when the case is stayed after all this work. Will probably be the same for me given what clerk said today, but still going to go. Unless of course reading all the legal bits scares me to death, which it is, and theres so much of it! Worry about that tommorrow - bundles - focus needed :-o

Thanks again :)

Link to post
Share on other sites

my judge said it is not upto us the understand all the legal jargon.. just what is important to us.... what the charges were and were they fair... the rest is just a referebce for the judge to see what has happened in the past... the most important things in the CB is ur statements add up and u present it well.... happy printing....

Link to post
Share on other sites

I would consider using awtness statement instead of a statement of evidence. Take a look at the sticky Abbey Court Hearing - Importnant Info post#1 by GaryH with the link to Court Bundle and Witness Statement. I used it in my case and the judge praised the bundle as one of the best she had had before her the this type of case. Just make sure you cross reference it all. The idea is not to make the judge have to work too hard to know your case. The witness Statement lays your case out clearly and concisely from start to finish.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...