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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Peter V Lloyds TSB help they are still charging me!


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I am lucky enough to have all my statements downloaded. This only goes back to June 2002 and I have paid over £1400 in charges since. I have recieved a reply from the bank telling me that they consider the charges to be fair and therefore they will stand.

 

Should I now ask them for all the statements going back for the full 6 years or just find out about the next step. Lloyds TSB are going to charge me another £169 on 3rd July. All this is because the took charges out and then returned other direct debits to charge me more. Twice this year they have completely emptied my bank account an I have had to borrow money for food. Can I stop this from happening?

 

Peter

 

MODERATED posted twice so one post deleted .

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Hi ,

Yes send them the DPAR including the £10 , this really should of been done first .Whilst you are waiting for them to send you the information please use that time to have a good read around this forum ,especially the FAQ's (on main page in bright red ) by doing this it will save you making any costly mistakes,

 

please keep us posted on your progress :D

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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Thanks....

I will do that, maybe if they want to play that game, so should I. Trouble is, they will just about put me out of work in a week or so because I wont be able to afford the fuel to go to work with!

 

Thank you Michael and mjanet

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Im in the same position Peter, im struggling to pay the mortgage they are charging me 182 pounds next month but the mortgage goes out before the charges if it didn't id lose my home!!.

Im living on the edge there are millions of us lets tell them we will not stand for it any longer!!!

Regards

adamski

 

 

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Hi Peter,

once you have filed the claim (please make sure that you have followed the correct steps as per the FAQs and bank template letters in the correct order), you will still probably continue to get charges to your account (I Am:mad: ). Once the claim has been filed you will not be able to amend the figure you want refunded (there is a withdrawal system but you have to decide a cut off point at some stage!).

Hopefully the money that you get refunded will start to make a difference to your situation (ie that you can at least keep a roof over your head!), then you can start another claim for the rest of the charges and so on.

In another bank forum one member sucessfully reclaimed all of his charges owed, was asked to visit his bank manager to discuss his running of his account, but instead the BAG member gave his bank manager a new preliminary letter requesting a full refund of all of the additional charges that had been applied since his last claim!!:grin:

a man after my own heart!

Good luck!!!!!

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  • 2 weeks later...

Data Protection Act Sent 5th July 2006, Yes they took out the charges, reduced my overdraft limit and kept my Disability Living allowance to boot!.

 

With no money now my College course will be cancelled and I will have to pay the finance back in full. Can we claim this back as well?

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  • 1 month later...

send them them a reminder that they have XX days left informing them of what is missing , because you only have a few days I would send it by email ( keep a copy ) If they still do not send everything then send a LBA for non compliance of the DPA, letter in the libary .

 

Have you opened a parachute account yet ? if you have get your money paid into that to stop them taking any more .

 

 

With no money now my College course will be cancelled and I will have to pay the finance back in full. Can we claim this back as well?

 

Can you explain exactly what you want to claim for ?

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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  • 1 month later...
  • 3 months later...

Hi Peter

Here is a guide to completing your N1:

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/681-4-particulars-claim-n1.html

 

Good luck!:)

Barty:)

I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

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  • 2 weeks later...

Thank you Barty,

That helps greatly. I cannot understand the way interest is calculated so I wont claim that back. Instead, I will say that i consider those charges to be reasonable an accept them. This is coz I have had Lloyds solicitors on the phone telling me that "I should have managed my account better and made certain that I had enough money in my account to cover direct debits'

 

She also told me that they will default my account in thge very near future.

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