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    • hi   Thank you for your reply.   nice link . thank you very much.   I know I will get my refund. it has been offered. I have been told I am right about the situation. It does seem like this is in debate but this was clarified a long time ago.   Do you think I would be wasting my time to try and stop it happening to others?   I just would not want this happing to anyone else.   Thank you again                
    • Just ask for the refund you appear to be entitled to.  They'll either pay it or they'll explain to you why they won't.  Forget everything else.   Or you could try here:  https://www.railforums.co.uk/forums/disputes-prosecutions.152/
    • you stated :   "I would expect revenue officers are quite aware of the time of day they are manning barriers. i'd also go as far as to say they don't bother to do this in off peak times... as there would be little point, no loss of revenue to protect".     They were there when I should have had an off peak option, they did not give it me!! I asked for the lower fare. they refused!! And threatened a fine!! ( i did not know the jargon , that is true)  but "lower fare option "  should be o.k for them to understand.   When I say, to the effect, that there was a lower fare option listed on your computer before I left the station  Please can I have that as this higher fare seems far too much. Is there another option?   No.   I had full fare or a hefty fine options only.   you stated:   "your intended return was off-peak, but you didn't tell them.."   I asked for the lower fare, they refused. repeatedly. They had the option to charge the low fare but absolutely refused and threaten a fine.   I do not have to know any jargon.  I just said it was too much and there was a lower option before i departed and  why can't I have that? They said no and that I had to pay the high fare.   Which is untrue. They should have said that was o.k and gave any restrictions on the ticket!   you stated "this thread is getting boring and repetitive. "   You could help me and the many others  who may read this) who would like advice and offer suggestions of things to ask or mention with the complaint.   What would you say? How can I stop this from happening to others?   I have been told I was right by the staff at the station. So I know I am in the right.   Please can you be a bit more friendly and helpful?  Come on, lets try and do some good here.   I was hoping people might suggest some ideas.   Perhaps we can move onto the questions I should ask or things I should state regards my complaint. with time running out?  If not for me,  for other travellers, who will be going through this same ordeal if we do not help them.   kind regards.          
    • yes because 1000's of people believe a DCA is a bailiff and they are not and that penalty charges are lawful, they are not, so blindly cough up...   worth a few letters / free emails to try it on pays for the staff drinks down the pub that night with free money.   dx  
    • they have already 'outsourced' it ..........to a dca [crs - well that's harlands anyway] watchout for Zinc next.. but don't look at the bottom of the letter as you'll see its the same address again...}   forget about it go enjoy your life.    
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Advice needed please regarding Scheidegger course debt.

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Hi all,

 

I am hoping that there might be someone who can provide some information as to our situation concerning Scheidegger training and their finance company.

 

About two and a half years ago my husband Alan and I were both very unwell mentally, Alan decided he was going to make use of his time at home and do some training courses to complete some qualifications that he wanted to do.

 

He looked on the web and found this company Scheidegger Training. they then set up having a salesman come to our home to talk to us.

 

 

 

The salesman offered my husband a deal to do his courses with them but the cost was about £2.5-3k and they would provide credit. We weren't sure at first and said we wanted time to go over our money situation. We already had alot of other debts.

 

The salesman then did the old salesman tricks and told my husband that it was the last chance etc etc and if he didnt sign today then it would be almost a year until he could sign up again.

We feel that he used his new knowledge of my husbands illness to badger him into it.

 

We accepted the debt and my husband started the course, which was in his words unprofessional and felt that he wasnt able to work at his pace etc.

 

About 6 mths later we hit new financal problems and we struggled to meet the repayments on the loan to do the course, we paid what we could but couldn't afford the full repayments, they then stopped my husbands course material saying no money-no course, but saying that he does have to repay the full amount at once (basically 3k for nothing).

 

Since then we have found that Scheidegger training is basically running a [problem] with its qualifications as they are not recognised. Some careers advisors have been warning if someone comes with these qualifications then not to employ as they aren't worth the paper they are printed on.

 

We are absoloutly livid as now we are both well again we can see how they took advantage of our mental illnesses (I suffered also), but haven't a clue what to do about it.

 

So I am asking on here, if anyone has any knowledge if theres anything we can do about the debt. Is there some sort of legal action we can take to try and resolve the matter?

We need any help we can get!

 

 

 

Thank you for any information and your time to read our post.

 

 

Verity Bennett

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Hi Verity,

 

I'm in a similar position with Scheidegger, I haven't posted anything about it here yet but I read stuff on another forum and a lot seems to depend on your position when you first signed up. If you were working you were offered a loan agreement with Clydesdale and paid by DD. I have a feeling that this is legally binding.

 

If (as in my case) you were on benefits you would have been offered finance with Career Development something or other (I was told by the salesman it was a government grant) and you had to pay by SO.

 

In my case, they didn't return my coursework after half a dozen requests by email and phone. They said it was lost in the post, I re-submitted, never got it back marked nor did I get the next part of the course. I stopped paying them.

 

I am now in the position where they have passed the debt on twice and after a couple of nasty-grams I sent the latest DCA a CCA request which is now well out of time (sent 26th April). I have heard nothing since.

 

I also included this in the letter:

 

In my letter to you I pointed out that I wanted a full refund of all monies paid to date because, under the Supply Of Goods and Services Act 1982, Scheidegger had failed to supply Course materials of satisfactory quality, in fact they never returned my last piece of completed coursework in 2005 despite numerous emails and me sending it twice by post nor did they supply any further Course material.
I haven't heard anything, no CCA, no refund but no threats either. Might have to push them on this a bit now.

 

It might help if you can find something that they have breached, telling them their course is crap (which it is) won't hold much water I don't think.

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Verity,

 

I have read your post again and this concerns me.

 

About 6 mths later we hit new financal problems and we struggled to meet the repayments on the loan to do the course, we paid what we could but couldn't afford the full repayments, they then stopped my husbands course material saying no money-no course, but saying that he does have to repay the full amount at once (basically 3k for nothing).

 

I understood that the "loan" was to pay for the whole course. They can't have their cake and eat it - either they have had the money for the course or they haven't. If they haven't (as they claim) how can they expect you to pay the full amount.

 

I really hope someone with some expertise will help you out on this.

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Hi

I had a similar problem, my course was around £3,000.00 after a while i was contacted by a collector called "credit information bureau" or something like that . I told them point blankly that the the course was not preprepared and that certain parts of the course could not be undertaken until i had reached a certain stage in the training as i was unable to carry on the training due to psychiatric problems i wished to cancel the training, after producing a letter from my local mental health care trust saying i was an outpatient credit information bureau canceled my training course for a fee of £75.00

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Thats very interesting, thanks.

 

I'm going to have a go at writing to them, see if it gets me anywhere.

I could really do with some help with the legal side of it though as I am clueless, can anyone advise me?

 

I'll keep you informed.

 

Verity

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Hi I have also had bad dealing with Scheidegger Training as I embarked on a Cisco CCNA Networking course costing me £2,500 paid in monthly amounts of £70.00 . Unfortunately part way through my course of which I was attaining 100% tutor marked assessments I fell very poorly and could not compet the rest of the course ,by this time I had already paid asbout £1,000 . I wrote to the financial dept of heidegger Training and explained to them my predicament and ther reply was well you sighned an ageement to this I replied yes I did so in good faith but was in good health at that time, but they were not listening to me and said there is nothing they could do. My next step was to go and see my GP aand inform him of what they have said to me and without thinking about my GP wrote a full letter to the company and within one week I received a reply saying that they were sorry to hear about my poor health and that on this occasion the would cancle the rest of the monthly payment when they were in receipt of all books and software they supplied so, I duly returned asll of the above and I received back £500.00 by cheque but it took some fighting to achieve this all I can tell you is go to your GP and ask him for his help in this matter. Good luck Dave

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Hi guys. check out consumer forum thread "train4tradeskills problem". same company same problems

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Hi all.

I had a nasty encounter with these idiots a few years ago after i saw an ad in a paper. All i wanted was more info on the course they offered and i got a home visit from 2 "tutours" instead. I got suspicious soon as i saw the tattoos on guy one's knuckles (the heavy) and the way he talked. Forceful and more like a preacher.

They bullied me into taking the course when it looked like i may want more time to think about it and i became worried about being alone in my house with these thugs. I tried everything to get rid of them but they were so persistent. I even said i didnt have the money to start the course til the end of the month to which one of them took my bank details and walked outside to call the office to get them to run my details through in case i was lying, WITHOUT my consent. (WOW)

Fortunately i didnt have much in there so it failed togo through so they asked if i had any money around the house. I honestly thought they were going to go through my things, they didnt want to leave without money.

Thankfully they decided to leave me with a briefcase of (according to them) very expensive course materials to get me started on the agreement that i would make my first payment at the end of the month.

Once they left i called my bank and told them no direct debits are to be honoured on my account as i believed i was the victim of fraudsters and got a new account within a fortnight. I then called Scheidegger to inform them i wasnt going ahead with there course which was met with a lot of hostility by the receptionist. I then got a call from the tattood "tutour" who was angry cuz i had the valuable materials still in my possession (briefcase). When i tried to arrange for him to collect it he claimed it was not returnable and i'd have to pay £300 for it. I told him i would do no such thing and he could try to take me to court if he liked cuz i knew they wouldn't have a leg to stand on. (Even my signature on their forms was forged by me but the dumbies didn't notice.) And did they pick up these materials? Nope. They sat outside my house in the rain for a week before i finally threw them in the bin. £300? As if.

 

I urge anybody thinking about doing a course with these [problem] artists to steer clear. It isn't worth Jack!

 

GO TO COLLEGE OR UNI.

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