put in a new claim same account

[2littledds]

i have made a claim on my hsbc account but since the claim has been sorted i have received a new charge on my account can i put in a new claim for the oter charge? thanks

[overcharged_consumer]

Yes, if you had to sign a full and final agreement this will have been in respect of the previous claim - you still have the right to claim for future charges. However, if you do I would strongly recommend that you make sure you have a parachute account set up. They will almost certainly close your account "for commercial reasons" if you make a further claim on the same account. I guess this is understandable because despite their refund of the charges, you're continuing to mis-manage your account (I'm not having a go at you here - I'm stating it from their point of view.

 

I'm going to work really hard now to keep my account in order so that I don't incurr any additional charges and can try and build up a good relationship with my bank.

 

OC

[maverik1979]

Yes, if you had to sign a full and final agreement this will have been in respect of the previous claim - you still have the right to claim for future charges. However, if you do I would strongly recommend that you make sure you have a parachute account set up. They will almost certainly close your account "for commercial reasons" if you make a further claim on the same account. I guess this is understandable because despite their refund of the charges, you're continuing to mis-manage your account (I'm not having a go at you here - I'm stating it from their point of view.

 

I'm going to work really hard now to keep my account in order so that I don't incurr any additional charges and can try and build up a good relationship with my bank.

 

OC

 

same here, (crosses fingers)