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Contract Mobile Charges


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I used to have a contract mobile phone, I had it cancelled as soon as I could as I ran up huge bills and ended missing payments etc....


I was thinking, are these charges unlawful in the same light as the bank charges?????


Any thoughts please

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Charges such as late payment or non-payment by direct debit charges are yes.


Charges for ending your contract early and paying off the remainder of your minimum term are not

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17/10/2006 Recieve claim against me from lloyds TSB for £312.82

18/10/06 S.A.R - (Subject Access Request) sent

03/02/07 Claim allocated to small claims. Hearing set for 15/05/07. Lloyds ordered to file statement setting out how they calculate their charges

15/05/07 Lloyds do not attend. Judgement ordered for £192 approx, £3 travel costs and removal of default notice

29/05/07 4pm Lloyds deadline for payment of CCJ expires. Warrant of execution ready to go

19/06/07 Letter from court stating Lloyds have made a cheque payment to court

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I'd suggest a read of this thread in relation to this the legality of Non DD charges:




Yes they have, I asked Orange about it and they referred me to a statement the Trading Standards Institute made to Watchdog when they ran their story about these charges:


BBC - Consumer - TV and radio - Penalty charges


The Trading Standards Institute offered a statement regarding this story. It said:


"Trading Standards officers have received a number of complaints regarding the extra charge levied by some companies on consumers who pay other than by direct debit.

"These charges are lawful. The Price Indications (Method of Payment) Regulations 1991 allow differential pricing provided the indication of the higher price is expressed clearly, unambiguously, and that it's easily identifiable by a consumer as applying to the goods, services, accommodation or facilities concerned, and given prominently and legibly.

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