Jump to content


xpuser

xpuser Vs Egg

style="text-align:center;"> Please note that this topic has not had any new posts for the last 4295 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Well I have sent of my prelim letter today.

 

Hopefully this will be as straight forward as the IF claim.


IF Current A/C won

MBNA A/C 1 Settled in full

MBNA A/C 2 S.A.R - (Subject Access Request) Settled in full

Lloyds TSB CC - S.A.R - (Subject Access Request) sent

Citicard S.A.R - (Subject Access Request) sent

Share this post


Link to post
Share on other sites

I sent my prelim letter by "recorded signed for" however visiting the royal mail website it stated that the item would only be tracked once it was delivered. I assumed that the royal mail may have lost my letter.

 

I therefore sent of another prelim letter a couple of days ago, and the same thing has happened...checking the royal mail web site it states the the item would only be tracked once delivered.

 

Has anybody else had this problem with egg?

 

I have sent both of my prelim letters to the following address

 

The Customer Relations Office

Egg plc

Riverside Road

Pride Park

Derby

DE99 3GG

 

 

Any help would be appreciated.


IF Current A/C won

MBNA A/C 1 Settled in full

MBNA A/C 2 S.A.R - (Subject Access Request) Settled in full

Lloyds TSB CC - S.A.R - (Subject Access Request) sent

Citicard S.A.R - (Subject Access Request) sent

Share this post


Link to post
Share on other sites

Perhaps try addressing it to Guy Harrison, a senior manager able to say yes or no, and from reports an enlightened person pleasant to deal with. That's if he has not moved on.


 

 

Share this post


Link to post
Share on other sites

have had a letter from jackie bradley, making me an offer that is valid for 2 weeks. The offer is only around 40 - 50% of what I have asked for.

 

Will ofcourse accept this as partial payment, and insist they give me the full amount. Will keep you informed.

 

Mistermind - did ask for Guy, was told he was unavilable.

 

Rang them today, ans was told another letter is in the post. Will see what that says, before I act to Jackies letter.


IF Current A/C won

MBNA A/C 1 Settled in full

MBNA A/C 2 S.A.R - (Subject Access Request) Settled in full

Lloyds TSB CC - S.A.R - (Subject Access Request) sent

Citicard S.A.R - (Subject Access Request) sent

Share this post


Link to post
Share on other sites

There has been a noticeable slowdown in Egg response (not hostile response, just slow response or silence) during August and September. It was as if key Egg staff went on hols with no manpower substitution. One or two signs that (hopefully favourable as before) action is resuming to clear the accumulated logjam.


 

 

Share this post


Link to post
Share on other sites

I have finally got round to sending my rejection letter to Egg. I have also enclosed a copy of my original lette and scehdule of charges.

 

Will now wait and see what they say.

 

The two weeks from the original prelim letter are over, however I will wait another week before I send the LBA.


IF Current A/C won

MBNA A/C 1 Settled in full

MBNA A/C 2 S.A.R - (Subject Access Request) Settled in full

Lloyds TSB CC - S.A.R - (Subject Access Request) sent

Citicard S.A.R - (Subject Access Request) sent

Share this post


Link to post
Share on other sites

post removed


IF Current A/C won

MBNA A/C 1 Settled in full

MBNA A/C 2 S.A.R - (Subject Access Request) Settled in full

Lloyds TSB CC - S.A.R - (Subject Access Request) sent

Citicard S.A.R - (Subject Access Request) sent

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...