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Birmingham Midshires Exit Fee strategy


debt_mountain
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I called the lovely customer services and got told I would have been informed when I took out the mortgage that the MEF would be £100 and that I had paid £100 so would recevive confirmation of a £50 refund.

 

I explained that I had every letter and communication from them and there was nothing in the paperwork saying the fee would be £100.

 

she said they would investigate.

 

 

.......

 

 

2 weeks later I got a letter saying thanks very much, we would like to offer £50 in full and final. Said the same as the lady on the phone rold me.

 

I phoned them the next dayand said I would not accept this until they show I knew it should be £100 when I took out the mortgage.

 

.....

 

 

1 week later got a letter saying £150 full and final, please sign this useless form.

 

don't take the first offer unless they prove you had been told.

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