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Cashpoint Error! - Help!


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I withdrew 50 pounds from a Lloyds cashpoint machine only to find that my account had been debited twice for the same amount when I read my statement. So 50 pounds came out twice and I only received it once.

 

This happened on 08/01/2007. I put off reporting it until 16/07/2007 when I completed an 'incorrect cash recieved from cashpoint' form at one of Lloyds branches.

 

Yesterday (20/08/2007), I received a letter stating that as the transaction was carried out over 6 months ago it was "outside the timescales permitted for a refund".

 

How do I go about claiming my hard-earned 50 quid back??

 

I would be grateful for any help out there.

 

Cheers! :)

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Have a look at your bank T&C's and see if there is anything in there about this.

If you think this post has been of help, please click on my SCALES on the left - thanks :-) :-x

 

Peter Anderson

Me Vs Morgan Stanley - WON £490

Me V's LTSB - Private & Bus Acc - £18.8k (since Oct1997)

inc: S.69 Interest (and growing daily) -;)

Please remember to DONATE when you have WON

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