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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
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Thank you saintly1


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As the title says, thank you for posting a link to lateralus' thread 'Court Bundle for Dummies' at last something I can understand, I had spent a long time reading things which were way above me.

 

I am new here. I am claiming the Bank charges for my daughter. Tunbridge Wells County Court have accepted the claim (just as all the OFT stuff began) and the letter from them says Barclays have until 23rd August (this Thursday) to reply.

 

When the time comes, do I have to ring the Court to see if this has happened? If they have not, what do I do next?

 

Also, is there anywhere I can find Barclays terms & conditions as at 2001, when my daughter opened the account with them.

Unfortunately, she kept her problems secret from me and has not kept any information.

 

I would very much appreciate any help you can give. Many thanks MM

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Thanks saintly for responding so quickly. I have had a look at the link you gave Document library.

But I really do not know what bit I need.

I must explain - I am Female OAP & Computer numpty!!!

 

Please would you guide me by the hand !! Thank you MM

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If they fail to lodge within the timescale then you can apply for judgement,although the courts may allow them more time.

Theres nothing lost in calling the Court at 4pm on the deadline day.

Barclays will almost certainly apply to have a judgement set aside in any case.

Also worth checking what the current policy is in your court with regards to the ongoing oft case.

keep us posted.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Yes thank you for that link. I'm sitting here now trying to get this bundle together.

Halifax

S.A.R - (Subject Access Request) request sent - 14th September

Non-compliance letter- 26th October

Prelim sent-3rd November

LBA sent - 21st November

Settlement rejection offer sent- 28th November

N1 form filed 8th December

PAID IN FULL:D

Barclays

S.A.R - (Subject Access Request) request sent - 26th October

Barclays Acknowledged letter and sent back P.O - 1st November

Barclays sent out statement. Jan-Mar 01 is missing.

Letter for missing statements sent 14th Nov

Barclays sent letter claiming microfiche data

Letter sent back claiming data again 28th November

Non compliance letter sent 8th Dec

Prelim sent-18th January.

LBA sent Pending

Moneyclaim made-Pending

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Hi again saintly, I have gone to that link you posted at 11.29. It is where I went before, I just don't know what to do when in there.

 

I click on Barclays T&C's for 1996 (and tried T&Cs Booklet 2000) but it's when that opens, I'm in trouble. Download/upload?? Pay for this? etc. It is just not clear what I should do.

Sorry to be such a numpty. MM

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MagicM,

 

Print these instructions and try this.

 

Using Saintly's link, select the T&C's closest to what you need by Left Click on the link.

On the Rapidshare page, scroll down to the table and Left Click on the bottom right box "FREE".

Scroll down and you'll see 4 bold letters. Left Click the box marked "Here" then copy the 4 letters shown.

Left click the "Download" button to the right.

A small screen should open and Left Click "Save". Note the name of the file first so you recognise it later. Close down the various screens and the T&C's should have been saved to your own documents. Print 3 copies for your Bundles.

OR on the small screen, Left Click "Open" and then print 3 copies of the T&C's from there.

 

Hope this works for you, Slick

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Hi Slick #5. Thank you for that, I did eventually manage to download but I did the 2001 Booklet (which is the year my daughter opened a/c) and it prints too small to read.

But I didn't save it to My Docs. Perhaps, had I done so, I could have enlarged

it.

I then tried something else, but ran out of the 'free' allowance.

I will try again later today (have to go out) and let you know.

 

Thank you very much for getting back to me. MM

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Magic M,

 

I've printed it off and it IS very small but, as it is very unlikely to ever actually be read, print off the 3 copies for your Court Bundles anyway.

 

If you can't do that, send me a PM (personal message) with your address and I'll print off 2 more copies for you and post them to you.

 

This can, of course, wait until you are preparing your Court Bundles.

 

Slick

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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