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azucar v. lloyds tsb credit card


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Hello!

 

After my wonderful success with reclaiming charges for my Lloyds account, I've decided to hit them again with a request for all my credit card charges.

 

I have a platinum cc and asked them to close the account earlier this year since i had maxed it out and was never going to use it again and just wanted to concentrate on paying it all back.

 

I just have 2 questions really,

 

1. Who do I send the SAR to? I cant remember who I sent my first SAR to but I received a reply from the Copy Statement Unit in Birmingham. Should I just send it there?

 

2. I know that cc companies are no longer allowed to charge you more than £12 in charges...can I claim back all the £12 amounts of only the amounts that exceeded that (if that makes sense!)

 

Thanks!

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Hi

I sent my SAR to the address below, I'm not sure if it is the same one for Credit Cards though:

FAO Penny Berryman, Senior Manager

Lloyds Bank PLC

Data Protection Dept.

Chiswell Street

48, Chiswell Street

London EC1Y 4X

 

You can claim back the full amount of the charge, not just the charge less £12.

 

Good luck, keep us posted.

Barty:)

I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

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