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I contacted BofS recently for a breakdown of all my bank charges over the past 6yrs. I got a letter back saying that i would have to pay £5.00 for the release of this information! I decided to pay this small sum in light of my hefty bank charges, however, i was promptly asked if i was requesting the information in light of the recent press coverage about bank charges. I replied that yes this was the case and was then informed that i should save my £5.00 because it is only related to credit card charges and that there is no way on this earth that they will refund my bank charges!


Once i receive information about all my bank charges can anyone please advise me where to go from here?


Many thanks



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welcome!:) Make sure you read all of the FAQs they provide most of the info and if anything is then unclear ask on this thread that you've started (ps well done for that and taking the plunge;) ). Read the other threads too, esp any on the BoS and take heart mon brave! Its your money and you will get it back. Beware of the time wasting tactics the banks will use! Templates for Data Protection Act disclosure and the next steps are available in the Library too.

Green On!

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Many thanks BigCol45. I really do hope i get all my money back! BofS are so useless and couldn't care less that they piled on the charges causing me so much stress, and not to mention further into debt!!!


I would keep this site updated with my progress... and of course for help aswell


Scott :)

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Hi Scott,

It amazes me what utter tripe these banks are coming out with. They know damn well that the OFT's findings do not only relate to credit cards!

Anyway, I'll get off my soap box now lol

As Bigcol says, use the templates on here and send your DPA request with £10. Follow the step by step instructions in the FAQ section and I'm sure you'll get a bit further :)

Good luck.

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