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    • OK, thanks, I won't wait for them. On a side note, some of the posts on here are a bit frustrating, I read through five pages or so of someone going through the court process rooting for them as I'm reading, then nothing, not heard of again. Left here wondering what the outcome was, lol!
    • Hello Caggers,   I've been trying for years to get an old EE account wiped off my credit file. It was opened in 2013 and almost immediately defaulted but was shown as "Payment Arrangement" ever since. I contacted EE by telephone in 2022 and was advised it had not been wiped because there was still £69 owing, I paid it and thought it would correct once the CRA's updated their reporting cycle. However, it has still not been removed. I made a formal complaint on 27/03/2024 and have had contact with the executive team who advised that  "EE account ......... has now been deleted from the Credit File as it failed to close as it was reporting the payment arrangement set up despite, as advised this failing which should have resulted in a further default showing.  Please be advised the deletions we have completed take 24 hours to update if a paid service is used to view the Credit File. If the customer uses one of the free services to view the Credit File, the recordings update in 24 hours but the changes can take up to 30 days to be visible on a new copy of the Credit File. I have requested compensation and been advised by EE that another team are looking into this. That was almost 2 weeks ago and there has been no contact since, despite me chasing it. I do not want to go to court and would rather settle this amicably. However,I have been advised that I might have a claim for aggravated damages due to the length of time the incorrect reporting has been on my file and the fact that I told EE about this issue and paid the demanded outstanding amount of £69 almost 18 months ago. Should I just wait for EE to reply or should I start building my case against them? Is their statement admissible as evidence of their blame or do I need to dig a bit more? I made a DSAR which was initially rejected as having no data found yet. I trawled my e-mails from 2013 and found the account number and mobile number, I'm now awaiting the result of my 2nd attempt at DSAR. I have very little in the way of proof of actual loss except a mortgage refusal e-mail from HBOS in 2015. I have also had high interest loans and credit over the last 10 years but again cannot directly attribute this to this one specific error. There were other items on my credit file that could also have contributed to a low credit score too and I'm not out to cash in on anything. I want to make sure I don't end up shooting myself in the foot for any obvious reason and would appreciate any help from anyone who has had similar experience with breaches of DPA.
    • Noted. Keep an eye on the other threads here including the update a few hours back by Rob Carr.
    • dont need statements. nor std info sheets. EVERTHING else  dx
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Mark vs Halifax


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Sent my letter asking for charges over the last 6 year yesterday with a cheque for £10. This first letter was for Data Protection Act and bank statements over last 6 years and not the refund letter.

 

Ill be awaiting 14 days to see what happens, Bring it on.

 

Mark :)

Data protection act letter sent to Halifax - 20/06/06

Halifax statements from 1998 received - 29/06/06

Halifax account charges totals - £2492

Preliminary letter sent to Halifax - 30/06/06

Recieved fob off letter from bank - 08/06/06

Recieved a offer of £297, what a joke - 13/07/06

Sent LBA - 15/17/06

Filled out and sent Money Claim forms online - 03/08/06

Recieved £2747.97 from bank, £120 court fees missing - 11/08/06

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:) Well done, Mark. Look forward to hearing about your success refund!

:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

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  • 2 weeks later...

Ive got back my statements from the bank yesterday. My Current account is £2,169.00 since Dec 2000, and my Cashcard account is £323.00 since Nov 2004. Thats a total of £2492.

 

Im sending my letter demanding my money back later today.

Data protection act letter sent to Halifax - 20/06/06

Halifax statements from 1998 received - 29/06/06

Halifax account charges totals - £2492

Preliminary letter sent to Halifax - 30/06/06

Recieved fob off letter from bank - 08/06/06

Recieved a offer of £297, what a joke - 13/07/06

Sent LBA - 15/17/06

Filled out and sent Money Claim forms online - 03/08/06

Recieved £2747.97 from bank, £120 court fees missing - 11/08/06

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  • 2 weeks later...

Hi, I recieved a letter from my bank today in response to my premlin letter say they will get back to me no later than 40 days. Do i need to send them another letter to disagree with that time, or just move on to the next stage at the end of my 14 day time i give them. I dont want to make any mistakes.

Data protection act letter sent to Halifax - 20/06/06

Halifax statements from 1998 received - 29/06/06

Halifax account charges totals - £2492

Preliminary letter sent to Halifax - 30/06/06

Recieved fob off letter from bank - 08/06/06

Recieved a offer of £297, what a joke - 13/07/06

Sent LBA - 15/17/06

Filled out and sent Money Claim forms online - 03/08/06

Recieved £2747.97 from bank, £120 court fees missing - 11/08/06

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Its your timescale not theirs so move to the next stage when the time limits runs out.

Always control and make Halifax dance to you tune, dont allow them to take their time.

 

Best of luck

Malcontent

Data Protection Act sent to Halifax 08/06/06

Halifax statements received 23/06/06

Halifax Account Charges = £603

Preliminary letter to Halifax sent 26/06/06

Time waste letter received 05/07/06

Halifax offered £130 08/07/06

LBA sent 13/07/06

 

Financial sadists play vicious games with money as a way of asserting their power over others.

Returning money they have already stolen undermines their security and is their weakness.

 

Now is the time to turn the thumbscrew on them.

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Thought so, thanks for the reply. shall be sending my before action letter on the 14th June.

Data protection act letter sent to Halifax - 20/06/06

Halifax statements from 1998 received - 29/06/06

Halifax account charges totals - £2492

Preliminary letter sent to Halifax - 30/06/06

Recieved fob off letter from bank - 08/06/06

Recieved a offer of £297, what a joke - 13/07/06

Sent LBA - 15/17/06

Filled out and sent Money Claim forms online - 03/08/06

Recieved £2747.97 from bank, £120 court fees missing - 11/08/06

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good luck with it

 

(you wont need it though);)

Halifax preliminary letter sent 17/05/06 charges £2661.00

Bog Standard blah blah blah letter received 22nd May 2006.

received lengthy letter dated 24th May 2006 offering £605 pah!

letter before action sent registered 5th June 2006

letter received in response to lba offering £1801.00 errrrr no ta

court action filed 23rd June 2006

deemed served to bank on25th June 2006

notice of acknowledgement of service has been filed

they intend to defend

7th july received letter PAYING IN FULL!!!

 

10th July cash deposit £112.58

10th July cash deposit £2869.00

:D :D :D :D

 

HALIFAX SETTLED IN FULL

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Hi people,

 

I recieved a letter yesterday (12/07/06) offering me £297 to settle, im claiming for £2492, what a joke. Today is the deadline that i gave the bank to reply to my prelim letter. As they replied yesterday to my letter im not sure what step to take next. Do i need to send them another letter acepting the offer and that i will be carring on for the rest, or just file the claim on online to moneyclaim.

 

Im sorry for seeming lazy & not looking through the site for answers, but my work are strict on us the web for pleasure.

Data protection act letter sent to Halifax - 20/06/06

Halifax statements from 1998 received - 29/06/06

Halifax account charges totals - £2492

Preliminary letter sent to Halifax - 30/06/06

Recieved fob off letter from bank - 08/06/06

Recieved a offer of £297, what a joke - 13/07/06

Sent LBA - 15/17/06

Filled out and sent Money Claim forms online - 03/08/06

Recieved £2747.97 from bank, £120 court fees missing - 11/08/06

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Ive just found some text about what i should do. Ill send a letter asking for a full refund tomorrow, and inform them that if they do not refund the outstanding amount, legislative action will follow within 7 days.

Data protection act letter sent to Halifax - 20/06/06

Halifax statements from 1998 received - 29/06/06

Halifax account charges totals - £2492

Preliminary letter sent to Halifax - 30/06/06

Recieved fob off letter from bank - 08/06/06

Recieved a offer of £297, what a joke - 13/07/06

Sent LBA - 15/17/06

Filled out and sent Money Claim forms online - 03/08/06

Recieved £2747.97 from bank, £120 court fees missing - 11/08/06

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  • 3 weeks later...

I have not heard anythink from the Halifax within the time period I gave them, so i just press the Submit but on Money claim online. Fingers crossed it all goes well.

Data protection act letter sent to Halifax - 20/06/06

Halifax statements from 1998 received - 29/06/06

Halifax account charges totals - £2492

Preliminary letter sent to Halifax - 30/06/06

Recieved fob off letter from bank - 08/06/06

Recieved a offer of £297, what a joke - 13/07/06

Sent LBA - 15/17/06

Filled out and sent Money Claim forms online - 03/08/06

Recieved £2747.97 from bank, £120 court fees missing - 11/08/06

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  • 2 weeks later...

I checked my bank on Friday to find £27747.97 from the halifax, Thats £2481.00 for the charges and £266.97 interest. I have not recieved the £120 it cost me in court fees. Does anyone know if i should have been paid this with the other money, or do i have to wait until the courts close the claim. I have recieved a letter from the bank to say that there paying the money as it would cost them to much in court and they would pay all the money back. Hope someone can help me, Thanks.

Data protection act letter sent to Halifax - 20/06/06

Halifax statements from 1998 received - 29/06/06

Halifax account charges totals - £2492

Preliminary letter sent to Halifax - 30/06/06

Recieved fob off letter from bank - 08/06/06

Recieved a offer of £297, what a joke - 13/07/06

Sent LBA - 15/17/06

Filled out and sent Money Claim forms online - 03/08/06

Recieved £2747.97 from bank, £120 court fees missing - 11/08/06

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Testing for reply. No one is answering my question.

Data protection act letter sent to Halifax - 20/06/06

Halifax statements from 1998 received - 29/06/06

Halifax account charges totals - £2492

Preliminary letter sent to Halifax - 30/06/06

Recieved fob off letter from bank - 08/06/06

Recieved a offer of £297, what a joke - 13/07/06

Sent LBA - 15/17/06

Filled out and sent Money Claim forms online - 03/08/06

Recieved £2747.97 from bank, £120 court fees missing - 11/08/06

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