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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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All Settled In Full


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Dear all

 

I've created a new username in order to keep things confidential, because (and thanks to this site and to Bankfodder for his last minute guidance!), I've been FULLY reimbursed by Barclays.

 

I won't say how much the full claim was for, but Bankfodder et al, please check your paypal account because I've successfully transferred £200 (so I'll leave it to your imagination as to how much my claim was for) Thanks to you guys and gals for your help and for your fight for fair banking - I'd NEVER have done it if I hadn't seen this site.

 

I'll pop in from time to time to give some moral support, but otherwise I'm all done.

 

So, from someone who's been through it - DON'T GIVE UP as you'll get the full amount back.

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Congratulations....and ENJOY IT :)

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Congratulations!!

 

It's a shame Barclays are bribing people with their own money and getting them to agree to confidentiality. But at the end of the day you got your money back in full so that is the important thing.

 

Please fill in the bank charges survey if you haven't already done so (completely anonymous so won't affect any confidentiality agreement).

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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CONGRATULATIONS

and THANK YOU for your generous donation .I hope it gives you even more pleasure knowing that it will be used to fund the site and therefore many more people will also benefit

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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great news well done :-)

 

gives me even more confidence of claming my money back so far they offered £975 not even a third of what they took!!! money claim here i come

so if your reading this mr laurence white im comeing for ya :)

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Well done great result

 

Its very easy to say I wont agree to a confidentiality until they stick a large cheque under your nose and thats the only condition or they drag it out for another month.

 

Imagine 6 months ago if they said to you heres ????? grand just dont tell anyone, you would have bitten their hand off.

 

everyone knows youve been paid out and thats all that matters in the end of the day. It gives everyone else a big lift. This will be the first of many from Barclays.

 

enjoy

7 actions in progress

 

amount refunded so far £6500

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Congratulations.

That is very good news.

 

Enjoy it. :D :D :D

If this has been useful to you, please click on the scales at bottom left of post. Thanks.

 

Advice & opinions of Rooster-UK are offered informally, without prejudice & without liability. Please use your own judgment.

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Excellent news. Well done and thanks for posting your good news for the rest of us.

 

Hopefully following in your footsteps. MCOL to be filed in 2 days

 

 

Spotty 8-) 8) :cool:

[sIGPIC][/sIGPIC]Statement request 4th May

Prelim Letter sent 24th May

LBA 7th June

Thanks but no thanks letter sent 22 June

MCOL 22nd June

Claim acknowledged 26 June

AQ sent 2nd August

17 Nov Court Date Set for 29 Jan 2007

Settled in full 12/12/06

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Congratulations to the OP whoever you are; I hope you enjoy your money! I'm pretty sure that's the largest donation I've heard about and I'm really impressed!

 

No, they're NOT paying extra for confidentiality, and they don't have a right to demand it. People are simply intimidated into accepting confidentiality because they don't think they'll get their money if they don't. I fully intend to tell them that I'll respect their confidentiality for a fee which I'm happy to negotiate with them.

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Hi, I need to update my OH's thread re Monument, but basically if anyone gets an offer from Keith Jeremiah of the full amount with a confidentiality clause, I would recommend phoning him if he doesn't contact you first. He rang my OH to ask him what he thought of the offer (full amount), he said he hadn't had a chance to go through it properly, so agreed to ring him back. When he did he said that the only issue he had was this clause. Keith (ooh er, first name terms!) said that he couldn't force him to sign it and just to cross it out, sign the form and return it. The cheque should be with us this week!!! Its only for just under £200, so not sure if this would be relevant for those with larger claims.

Don't forget to contribute to the CAG. Without them we would probably still be drafting our prelim letters.

OH Cap One - £436/ So far received £40. MCOL submitted 17/7/06. Caved 4/8/06 for full amount!!!

OH Monument - £140, claim filed 8th May. Requested judgement by default, settled in full 4th July via out of court settlement (see thread). Total £192ish received.

Me Barclays - £630. Received letter 13th May offering £300 full and final (they can bog off). Claim filed 16th May. Acknowledgement of Service filed 22nd May to defend all of the claim. Allocation Questionnaire completed and Stay been ordered by Judge on 18/7/06!!!

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And thanks again for the donation. It was a great surprise and very much appreciated.

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You're welcome!!!

 

Great to see some motivation amongst those of you near the end now - keep at it....cos Mr.Keith J is a nice man under a lot of pressure, in the knowledge that the best he can do for Barclays is delay and delay and delay, but ultimately you are owed money and if you follow the great advice from this site you'll get it back...just play nice and professional and play the waiting game.

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omollmeg wrote:

 

Many congratulations!!!

Your story has spurred me on and I put in claim this evening.

Just hope and pray they don't close my account!!!

Well done.

 

Omollmeg,

Dont' "hope and pray" . Get another account just in case. Its easier to get a new current account before they close your account than to get one afterwards. And you must asssume that they might just do that as some others have reported account closures. In fact, a representative from Alliance and Leicester on Moneybox specifically said they would close accounts of all claimants who took them to court for bank charges. So be prepared and good luck.

 

Cheers

Da Voe

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