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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
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CapQuest offer "payment reduction terms"


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Hi all

 

after some great advice on earlier posts, i had a letter from CapQuest ref littlewoods account.

 

I havent had a littlewoods account since 2000, so i CCA'd them to find out what the debt actually was for and for how much. checked my credit file and cant see anything on there regarding Littlewoods.

 

Had a reply today to my CCA thanking me for requesting the information, which they need to provide by 16th August, and whilst they investigate this matter, would i be interested in taking part in a new pilot scheme where they wipe off 75% of the alledged outstanding amount and just settle for the reduced amount.

 

Is this an indication that they have a very weak defense regarding this debt and it represents their desparate attempt to claw some monies back?

 

the advantage i have is that they have set the expiry date of this "special offer" for one week after the CCA request defaults, so if they do come up with the CCA, and somehow it proves legit does this represent a "get out of jail for free" card?

 

Has anyone else been offered "the pilot scheme to reduce the debt outstanding"

 

Answers on a postcard please!

Meekle Vs CAPQuest (littlewoods) No CCA produced WON Total alledged debt written off

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it has never been acknowledged or paid as i was unaware of it at all!! like i said, i have had nothing to do with Littlewoods for years.

 

lets see what the CCA comes up with. Assuming (correctly i am sure) that the CCA doesnt arrive within the 12 days, what do i do then? Can action to enforce this so called debt be taken after this point?

 

if my memory serves me right, the last time i made any payment to Littlewoods would be around october 2000 ish give or take a month or two.

Meekle Vs CAPQuest (littlewoods) No CCA produced WON Total alledged debt written off

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After 12 WORKING days the "debt" is in default and stays that way until the request is complied with.

If a FURTHER month passes then the DCA has committed a summary criminal offence and the matter should be referred to Trading Standards for action.

 

I hope this clarifies some things.

Be VERY careful whose advice you listen too

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  • 1 month later...

great news

 

i have had a letter from CapQuest, admitting that they cant produce a CCA agreement, and this removing me from their records! Result

 

I reproduce their eloquent letter below:

 

"Account No> XXXXXXXXX

Balance: £4XX.XX

Debt Purchased from: Littlewoods Finance Company

 

 

Dear Meekle

 

We thankyou for your recent correspondance

 

I can confirm that we have been unable to obtain a true copy of the agreement from Littlewoods Finance Company and have therefore closed your account down.

 

You will not hear from us again regarding the above account

 

Yours Sincerely

 

Melissa Holt

Collections Administration Department"

 

Thank you all for your help, a due donation to CAG will be made.

Meekle Vs CAPQuest (littlewoods) No CCA produced WON Total alledged debt written off

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hahaha so much for the pilot scheme;). I think it just crash landed.

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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lol

 

just goes to show all those who are starting to get involved with these companies, listen to what you are advised on CAG and you wont go far wrong. I held out until they had literally just gone into their 12+2+20 on the CCA request when their letter came through.

 

In this case i feel that as i was succesful in getting this alledged debt cleared, there is now no record of it on my credit files (totally cleaned of this alledged debt) and they were only 24hours over due, i might let it slide and not call in the OFT etc for their failure to observe the CCA request.

 

However, Ruthbridge - you aint getting away with it sunshine. Bring it on i say. Now, shall i frame it and put it up on the wall?? :)

Meekle Vs CAPQuest (littlewoods) No CCA produced WON Total alledged debt written off

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but remember, just because they wrote this:

I can confirm that we have been unable to obtain a true copy of the agreement from Littlewoods Finance Company and have therefore closed your account down.

 

You will not hear from us again regarding the above account

 

 

does not mean they wont try and 'sell' this on to just another dca, i would send them a 'stop using my data' letter. and get it in writing from them that all your data has been removed.

 

 

 

 

 

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is there a template for that letter, also, where would i find a template for the data protection letter (SAR) as i need to send one related to another case?

Meekle Vs CAPQuest (littlewoods) No CCA produced WON Total alledged debt written off

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