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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Welcome Finance - This company needs to be banned.


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Glous,

 

Could you expand on what you mean by 'made enquiries with them'

 

Are Welcome able to see customers who have enquired about going with CCCS before they do?

 

Why do Welcome have a branch dealing with CCCS accounts when they dont even freeze interest?

 

 

sorry - can't be on for long. When you call CCCS to enquire about a DMP they update their systems and if you are a customer wanting to include a welcome debt - welcome can phone and see if you have been in touch with CCCS just by asking eg Has mr/mrs so and so called you regarding their debts? do you have a plan in place with them???

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Hi Postggj & everyone,

 

There appears to be a problem with the calculation formula that I used this morning.

 

See my post 3185 and the contents at the bottom here:

 

Before writing to Welcome, I Google searched and entered APR Calculator.

 

I found this site:

 

Loan & APR Calculator A firm of Accountants

 

and this one:

 

Dodd Lewis - Solicitors in Blackheath and Lewisham, South East London A firm of Solicitors

 

Both of them worked out the following and they came to the same figures:

 

Loan Amount - £7039.63

APR - 13.10%

Loan Duration - 6 years

 

This worked out at 72 payments of £139.00 a month

 

Total Amount to repay - £10,007.82

Total Interest charged - £2968.19

 

Now on my Welcome Agreement it says:

 

Loan Amount - £7039.63

APR - 13.10%

Loan Duration - 6 years

 

They have me paying 72 payments @ 139.09 a month

 

Total Amount to repay - £9939.65 plus £75.00 Acceptance Fee = £10014.48 which gives me the £139.09 a month

Total Interest Charged ( seperate to the Acceptance Fee) - £2900.02

 

So Welcome's Interest charge is less than the two other calculations by £68.17(weird) but the repayments each month are .09p more ( equally weird). WF have not added in the Acceptance Fee of £75.00 before working out their figures because if they had then the monthly repayment figure would have been as follows:

 

Loan Amount £7039.63 + £75.00: £7114.63

APR: 13.10%

Total number of monthly repayments: 72 x £140.48

Total Payments: £10.114.45

Total Interest: £2999.82

 

So it looks as if Welcome's figures are pretty accurate as I see it and I have no comeback on them.

 

 

THIS MORNING'S POST 3185

 

Right here we go.

 

£7039.63 over 6 years @ 13.10% APR

 

13.10 divide by 2 = 6.55 x 6 = 39.30

 

£7039.63 x 39.30 = £2766.57

 

So total repayable is £9806.20 divide by 72 monthly repayments = £136.20

 

On my agreement the amount of each monthly repayment is £139.09 !!!

irrespective of the Acceptance Fee being added in or not.

 

The total charge for credit says £2975.02 and the Acceptance Fee is listed underneath at £75.

 

See: http://i653.photobucket.com/albums/u...a/DSC08253.jpg

 

and: http://i653.photobucket.com/albums/u...DSC08333-1.jpg

 

 

H'mmmmmmmm !!! :confused:

 

 

 

 

 

Quote:

Originally Posted by andie_303 viewpost.gif

As a general rule of thumb take the APR and divide by 2 this should give you roughly the base rate. You need to then multiply the base rate by the number of years you have borrowed the money over.

 

example

 

£5000 over 3 years @ 7.9% apr

 

7.9 divide by 2 = 3.95 x 3 = 11.85

 

£5000 x 11.85% = £592.50

 

So total repayable is £5592.50 divide by 36 monthy payments = £155.35

 

Hope this helps

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I got Dualcalc from here, forgot all about this ace calculator, it was 42mans link that led me to it...

 

Early settlement

 

The download link is in the paragraph udner the formula

 

Got some panadol before I give that one a go!!!

 

Stewie:D

I need to change my avatar..But cant find a good replacement.

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Surely that is against the data protection act until you sign something authorising them to give out that infomation.

 

 

not really as all they have done is ask if you have enquired, not any personal info like how much you owe, where you live etc

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Hi Postggj & everyone,

 

There appears to be a problem with the calculation formula that I used this morning.

 

See my post 3185 and the contents at the bottom here:

 

Before writing to Welcome, I Google searched and entered APR Calculator.

 

I found this site:

 

Loan & APR Calculator A firm of Accountants

 

and this one:

 

Dodd Lewis - Solicitors in Blackheath and Lewisham, South East London A firm of Solicitors

 

Both of them worked out the following and they came to the same figures:

 

Loan Amount - £7039.63

APR - 13.10%

Loan Duration - 6 years

 

This worked out at 72 payments of £139.00 a month

 

Total Amount to repay - £10,007.82

Total Interest charged - £2968.19

 

Now on my Welcome Agreement it says:

 

Loan Amount - £7039.63

APR - 13.10%

Loan Duration - 6 years

 

They have me paying 72 payments @ 139.09 a month

 

Total Amount to repay - £9939.65 plus £75.00 Acceptance Fee = £10014.48 which gives me the £139.09 a month

Total Interest Charged ( seperate to the Acceptance Fee) - £2900.02

 

So Welcome's Interest charge is less than the two other calculations by £68.17(weird) but the repayments each month are .09p more ( equally weird). WF have not added in the Acceptance Fee of £75.00 before working out their figures because if they had then the monthly repayment figure would have been as follows:

 

Loan Amount £7039.63 + £75.00: £7114.63

APR: 13.10%

Total number of monthly repayments: 72 x £140.48

Total Payments: £10.114.45

Total Interest: £2999.82

 

So it looks as if Welcome's figures are pretty accurate as I see it and I have no comeback on them.

 

 

THIS MORNING'S POST 3185

 

Right here we go.

 

£7039.63 over 6 years @ 13.10% APR

 

13.10 divide by 2 = 6.55 x 6 = 39.30

 

£7039.63 x 39.30 = £2766.57

 

So total repayable is £9806.20 divide by 72 monthly repayments = £136.20

 

On my agreement the amount of each monthly repayment is £139.09 !!!

irrespective of the Acceptance Fee being added in or not.

 

The total charge for credit says £2975.02 and the Acceptance Fee is listed underneath at £75.

 

See: http://i653.photobucket.com/albums/u...a/DSC08253.jpg

 

and: http://i653.photobucket.com/albums/u...DSC08333-1.jpg

 

 

H'mmmmmmmm !!! :confused:

 

 

 

 

 

Quote:

Originally Posted by andie_303 viewpost.gif

As a general rule of thumb take the APR and divide by 2 this should give you roughly the base rate. You need to then multiply the base rate by the number of years you have borrowed the money over.

 

example

 

£5000 over 3 years @ 7.9% apr

 

7.9 divide by 2 = 3.95 x 3 = 11.85

 

£5000 x 11.85% = £592.50

 

So total repayable is £5592.50 divide by 36 monthy payments = £155.35

 

Hope this helps

 

voda I did say it was off another thread and the author does say general rule of thumb. however when I used it to calculate another loan I have it was only 1p out.

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Hiya Andie,

 

Using this calculator the figures are:

 

Dodd Lewis - Solicitors in Blackheath and Lewisham, South East London

 

Amount borrowed: £5000.00

APR: 7.9%

Interest: £ 609.67

 

Total to Repay: £5609.67

 

36 payments @ £155.82 a month

 

Pretty close eh?

 

Quote:

Originally Posted by andie_303 viewpost.gif

As a general rule of thumb take the APR and divide by 2 this should give you roughly the base rate. You need to then multiply the base rate by the number of years you have borrowed the money over.

 

example

 

£5000 over 3 years @ 7.9% apr

 

7.9 divide by 2 = 3.95 x 3 = 11.85

 

£5000 x 11.85% = £592.50

 

So total repayable is £5592.50 divide by 36 monthy payments = £155.35

Edited by Voda
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Hiya Andie,

 

Please I was not being critical of you as you and Postggj are simply amazing.

 

I just wanted to make sure of the calculations before writing to Mr P as I don't want to have incorrect figures and make myself silly.

 

Looks as my agreement is fine as far as Welcome is concerned.

 

Take care

 

Voda

 

PS. I have cancelled the appt with the solicitors as there is no point going to see them now.

 

 

 

voda I did say it was off another thread and the author does say general rule of thumb. however when I used it to calculate another loan I have it was only 1p out.
Edited by Voda
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Hi everyone,

 

I am already dealing with CCCS and I will be calling them tomorrow anyway.

 

I will ask them about these matters and see what they say.

 

I will report back tomorrow.

 

 

So if i phone CCCS and ask if Mr P has been in contact with them to enquire about their services then they are allowed to tell me?

 

That doesnt sound right?

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Hi, this seems to be a thread totally devoted to Welcome and I've got a bit of an issue with them and their debt collectors. I've posted on one issue several days ago, but no one responded so I asked in the DCA section and had a bit of luck, but now the matter has taken a new turn and I want to post in the best place with ALL the facts. Can someone direct me please?

 

Thank you :)

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Dear xxxxxxx

Please accept our apologies for the delay, we are currently speaking to Norwich Union who will confirm all details with you. As soon as I am in receipt of any information, I will contact you by phone and by post.

King Regards

Gill Senior

 

this is what i received today after being promised info on my policy

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If I Were Cccs

I Would Tell Welcome To Bog Off

 

Is There Some Sort Of Contract Between Welcome And Cccs

 

 

Are Cccs Making Any Money Allowing Creditors Access To The Lists,

 

I Go On

 

Do Debt Companies Have Access So To Try And Sell Iva,

All The Time Cccs Getting Paid

 

I Know This Is Prob All Waffle, But Makes You Think

 

Answer .............remember WHO the people are that fund this 'charity';-)

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PS & how many times have CCCS advised a debtor an agreement is unenforceable............when it is clearly IS unenforceable.......I suspect never .......how many times have CCCS told a debtor that despite how they've been sold to or treat by a lender they still have a 'moral' obligation to pay irrespective of their legal standing

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voda I did say it was off another thread and the author does say general rule of thumb. however when I used it to calculate another loan I have it was only 1p out.

 

I have just used both calculators,

Here's what i have put in

Total loan (car and Insuurances) £7464.00

Apr 30.7%

48 Monthly payments @ £256.20 (agreement says £255.30) dif 0.90p

Total Amount to Repay £12,297.52 (agreement says £12354.40)dif -56.88

Total Interest Charged £4,833.52 (agreement says £4890.40)diff -56.88.

 

They are undercharging me by 90pence a month, but have overcharged my interest,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,:x

So i am now thinking that possibly my calcs are still wrong, would someone else have a look............;-)

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Please

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