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I wrote to MBNA requesting that they refund my charges, which amount to £1200. This morning I received a cheque for £604 from them but no letter, only a compliments slip. I know my mail has been all over the place due to the postal strikes. What I want to know is can I put the cheque into my account and then ask for the balance outstanding to be refunded or do I have to reject this cheque and ask for payment in full?

 

Tracie

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