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Smile please


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What does it cost to smile and be pleasant to customers? My local shops are dreadful, particularly the staff in the post office/newsagent. Ok, I know it might be hard to smile all day and there may be some difficult customers, but if I ask a question at the general counter I'm just met with a blank stare as if 'how dare I bother them?' My worst pet hate in shops is when cashiers chat to each other while serving you. I consider it the height of rudeness.


My elderly father went into his local PO a couple of years back to cash his pension. He queried when he would be able to cash his next week's pension as it would fall over a holiday period. The man behind the counter said: "There's a notice up there (above my father's head) and if you can't be bothered to read it I can't be bothered to tell you."


Needless to say my father never set foot in there again. What has happened to customer service? I recently spent three weeks in the States and the levels of service were so much better.



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What gets me is when you are in a shop and cant find something, you ask an assistant, they look too and say there isnt any there, YES I KNOW THAT THATS WHY I AM ASKING YOU!!!!


grrrrr, and YOU have to ASK them to check out the back or will a supervisor as to when there will be some more, it should be automatic!!


Not all, but most of these people (mainly teenagers I might add ) sh!t for brains



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