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nearlyoldwoman

lloyds put money in our account

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we've been away on holiday only for a week and we've noticed lloyds have put £750.00 into our joint account a few days ago, goodwill is noted next to it, we have been pursuing a claim for £1830.00 and after getting no response (whatsoever) we then passed it to the FOS, not only that but they have put £750.00 into my partners account too, which has had charges on it but we never got round to doing a claim for this yet? i'm a bit confused, we got home this morning there is a letter saying they're giving us £750.00 but thats about it, it wasn;t an offer as they just put it there without waiting for us to accept (or is this what they normally do)? i'm still swaying from the ferry so a bit dazed still, if anyone can offer advice/info i would be grateful. thanks

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IMHO - I would suggest you keep the money and just treat it as a part payment for your claim; mind you that's not too bad considering the possible delay re the OFT case; claim = £1800 and you got back £1500 - Mmm down to the pub


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