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    • I forgot to add I originally messaged them via there website which I still have access to . Was this Ok ? 
    • If I copied anybody into your complaint it would be your local Care Commissioning Group, not the GMC...
    • So ignore emails from ADCB now ?  I told them they will have to contact me by email and it will have to go to UK courts
    • Hello   Not a legal issue as such but wasn't sure where to ask advice on this.   I have just been awarded £2050 on a PPI claim.  I went through a claims company so i expected to pay them 40% plus VAT of the claim won.  However, i am querying the quoted court costs (which i was not informed about prior to this).  They are quoting the following court costs: -   £205 - Court Issue Fee £335 - Court Hearing Fee   I am no legal expert but these seem very high for such a small financial claim.  I will be lucky to see £500 of the initial £2050 if this is correct (yes i understand the 40% i could have avoided if i didnt use the claims company).  If these costs seem realistic then no probs with agreeing to them but if the claims company artificially inflated these for their own gain i would be none the wiser.     Can anyone advise please?   Thanks 
    • Our general hospital uses a similar system, but I don't think(?) it displays all your personal details for confirmation at the end of the process.  In fact I'm pretty sure that at the end of the process it displays only the last three or four digits of your 'phone number and you must confirm that this is correct.    Also at my GP's surgery it only asks for date and month of birth together with the initial letter of your surname and then it displays "Thank you.  You are recorded as attending".   I would say what you describe is a sort of breach of data protection, but not sure how serious it might be.  (I can see no valid reason for displaying full name and address etc if other hospitals' systems don't).   Go to the website of the NHS Trust in question and see what their complaints process is.  There may be two different processes: one for "general complaints" and a separate one for data protection complaints (eg direct to the trust's data controller*).   Personally, I would complain down both routes.  Don't, whatever you do, get diverted down the PALS (Patient Advice and Liaison Service) path as they won't be equipped to deal with this sort of issue.   As a former NHS manager I'd be interested to know what sort of reply you get.   FWIW I'm surprised(!) the ICO suggested complaining to the GMC as they won't be interested.  This isn't a medical staff issue - it's a trust data management issue.  (I'm really surprised at the ICO's suggestion on this - it's bonkers!).   *If you can't find out how to contact the Trust's data controller from their website, ring and ask them.   EDIT:  I wouldn't allow people to "shoulder surf" me.  Our trust makes it clear that people behind you have to stand behind a line so they can't see over your shoulder.  If anybody was standing directly behind me I would "politely" draw their attention to the notices and "ask" them to stand back.  If your hospital does not make this clear, that's another complaint...)
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Bigbearuk

Ruthbridge LTD

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I think Mr Maxwell has been on holiday because today he called not heard anything from him for over a week and left a nice message on my mobile which will be added to the recordings i have of him so it looks like he got my S.A.R on his return :)

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hi bigbear i haven't heard a thing since he sent me a letter to say i have to pay in full by today!!!!!!!!!!!!!!!!!!!!!!!!!!.. MY 12+2 days are up on the 15th Aug i tracked the cca i sent them and it was signed for on the 30th july:)

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Hi manf,

 

i am 2 weeks ahead of you my 12 + 30 days are up on the 28th august :)

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oh another letter from express delivery today asking me to call them and another breach of the OFT guidelines by ruthbridge

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Hi guys i need some advice,

 

I got a letter today from ruthbridge it's headed COURT WARNING NOTICE, stating they are going to serve court papers on me in 7 days unless i phone there enforcement office to discuss ways i can pay, I sent them a CCA request and it's 12 + 18 days now plus a S.A.R 1 week ago and nothing just took the money off the total debt

 

Need help with what i should do next

 

BB

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a) Wait for the court papers to arrive, and defend. Making sure you turn up with all their threatening letters as well as a solid defence of no CCA=no enforcable debt amongst other goodies.

b) Phone the number and tell them, Silly Me, I'll pay after all.

c) Visit Mr Maxwell with a big stick.

 

Clue: One of the answers would put you in jail, one of the answers would put you in the loony bin, and one of the answers is correct.

 

Answers on the back of a blank cheque to. . . :D

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a) Wait for the court papers to arrive, and defend. Making sure you turn up with all their threatening letters as well as a solid defence of no CCA=no enforcable debt amongst other goodies.

b) Phone the number and tell them, Silly Me, I'll pay after all.

c) Visit Mr Maxwell with a big stick.

 

Clue: One of the answers would put you in jail, one of the answers would put you in the loony bin, and one of the answers is correct.

 

Answers on the back of a blank cheque to. . . :D

 

 

Hi,

 

 

I'm going to send my cousin round to carry out option c!:)

 

 

When he gets out of jail!!!:D

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i got another nice letter today from Cabot returning my £1.00 for the second time, stating they don't accept the £1.00 fee for a CCA request and please be patience with them while they try and find it :)

 

maybe they are still unpacking from there move to those lovely new offices :rolleyes:

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well, ruthbridge are passed there 12 + 30 days and still no CCA not that i was expecting one anyway, it looks like cabot europe have taken over because all my letters are now coming from Emma at cabot

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Emma can't be very important as far as Cabot are concerned. They haven't bothered to give her n email address.

 

Unless, of course, there IS no Emma. Does that look like a real signature on her letters? Not to me, it doesn't.

 

Emma, if you are real, please let us know. Knock once for yes, twice for no. :D

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LOL

 

You are right seahorse, i did think some school kid had written it with pencil at first sight

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I sent Cabot a letter on the 13th July received on the 16th Signed for at 07.30, so far no reply, i sent them the same letter again on the 17th August the same thing received on the 20th August signed for at 07.30, this time a reply from cabot asking me to give them time to deal with my request,(it was a complaint not a request)

 

I have not heard anything since the last letter and in both letters i gave them 10 working days to reply regarding my complaint, the letter i sent them is the one done by seahorse at the beginning of my tread :)

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Got a nice letter today from Cabot asking for more time to look into my complaint regarding ruthbridge and cabot (Europe) and a nice little leaflet about the FOS

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Got a nice letter today from Cabot asking for more time to look into my complaint regarding ruthbridge and cabot (Europe) and a nice little leaflet about the FOS

 

 

 

 

It's amazing how these companies ask for more time to deal with complaints etc, yet at the same time they ask for full payments immediately of debts they cannot prove!

 

Total w*****s!

 

 

Jeff.

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If Cabot have successfully obtained a CCJ, does that then negate the requirement for them to provide a CCA?

 

I'm wondering if the debt is still unenforcable...

 

I've never had any reply to my CCA request (requested after CCJ was obtained).

 

Just plotting my next move...

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I think the point I was trying to make (not very well!) is...

 

If after a CCJ I request a CCA, and they fail to provide, is the debt unenforceable? Or does the fact they have a CCJ negate that?

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ok got 4 letters today from cabot just need to read them and post them on here because the ones i have read i cannot make any sense of them, cabot are saying the purchased my account on the 21st June 2001 from MBNA,

they also sent me a copy of a letter from MBNA with my my old address on forming me they had passed my account to cabot but the letter was dated 03rd September 2007

 

i will try and sort this mess out tonight and post more info later

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Oh, yes. I see. Cabot will have produced the letter from MBNA themselves, I'm guessing. But since they don't keep copies of letters they SAY they send, they'll have run another template off. Hence this month's date on it.

 

Who the feck do they think they are trying to fool? Halfwits, the lot of them. :D

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That would really stand up in court - even if they changed the date at their end you have the one they sent you as evidence. Haha - it's a good job we don't have to work hard to beat these dimwits.;)


BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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I spoke to MBNA today regarding the letter they sent to my old address and dated 03rd September 2007,

 

It turns out they did not send me the letter in-fact they have not sent me a letter since 2004, MBNA were very interested in who sent me the letter and they asked me to fax them the letter i explained it was a copy of a letter sent to me by cabot,

 

The letter

 

03rd September 2007

 

Re:

 

Dear Mr Bigbearuk

 

Please accept this letter as confirmation that your outstanding balance due under the about account has been assigned to KINGS HILL NO 1 LIMITED part of the cabot financial group.

 

The Address is

 

Cabot Financial (Europe) Limited

PO BOX 241

West Malling

Kent

ME19 4LT

 

All enquiries regarding this account, including accurate balance information, together with future payments, should be made directly to this company

 

Your Sincerely

 

 

Stuart Ashcroft

recovery Manager

 

 

Note the spelling mistake :) and the letter was not signed

 

Mr Ashcroft was very surprised he sent me a letter as MBNA passed my account onto Cabot in 2001. The girl in customer services was very helpful i told her i had sent cabot a CCA and S.A.R request and she laughed when i said i have received the letter and a bit of paper cabot are trying to tell me is my Credit agreement when the nice lady said it would only be a application form.

I am not sure about that so will need to scan the bit of paper and post on here it does state on the paper "This is a credit agreement regulated by the consumer credit act 1974, sign it only if you want to be legally bound by its terms" on the top somebody has stuck a big white sticker on half of it you can only see the word form

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How do you resize on here?

 

i posted the form but it was only a thumbnail image

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