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Putting a bank account into dispute???


nowayjose
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:confused: Hi hope someone can help

 

In the middle of claiming unlawful bank charges with Abbey...got to the stage where Abbey has entered a defence....as advised by other members on this site I have opened a parachute bank account with Nat West..I was not intending to use it unless Abbey decided to close my account...unfortunately though due to the fact that my husband was made redundant resulting in a serious cut in our income my account has gone way over my overdraft limit... Luckily he returned to work last month but with all the new charges coming out this month his wages will be totally swallowed, leaving us with no money to live on and surviving on cheques (with cheque guarantee card) for essentials such as food and petrol..next month the charges will escalate even further...I have decided to break this chain of charges and I have cancelled all standing orders and direct debits out of the Abbey account and have transferred any income over to Nat West...therefore no income will be going into my Abbey account..Abbey are not going to be v happy but I cant see any other way out.... SO back to my question... can anyone please advise me how to put my account into dispute with Abbey..and does this freeze the interest on the account and how do I go about gradually paying back the overdraft, bearing in mind that money is tight after being made redundant it will take months to catch up on all the bills etc...

 

 

Any help will be appreciated

 

Thanks

 

Nowayjose;)

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Hi Nowayjose. I'm afraid i haven't got any formal answers. I'm in a similiar position with my account. I had intended to claim back charges too, but only recently sent off S.A.R, so in light of OFT test case, i'll be waiting a while!

 

I have written to my bank and asked them to cease adding charges for 6 months to enable me to bring the balance back below the o/draft limit. They haven't written, but some cheques have since gone out that i forgot to stop and they haven't added charges.

 

I am sending a letter to say i will pay a minimum of 5.00 per week and will pay more when possible. I have said i will review it in 3 months time. I am fairly sure i'll be able to pay more, but i don't want to overcommit myself. I have paid in 10.00 this week.

 

It may be worth sending them a budget sheet with your payment offer, at least it shows you are doing your best to deal with the situation. With my new account i am only setting up direct debits for the most essential bills, so that i can control what goes out when.

 

Good luck with it all :wink:

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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The account is the subject of legal action and therfore is in dispute. This will not stop interest, but they cannot pass it onto a debt collector or enter a default. Make them a reasonable offer that you can afford just to keep it ticking over.

Consumer Health Forums - where you can discuss any health or relationship matters.

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Hi hopeful, which bank are you with, and approx how much are you over your o/d limit? Mine is around £300 on a £1400 overdraft, with more charges added on next month... I cant see them letting me pay such a small amount especially when they see our wages, child benefit and tax credit is no longer going into that account...I was hoping that my claim for unfair bank charges over £2600 would repay the overdraft, but now it seems that it is going to be a long drawn out process of trying to get them back..Abbey like to drag it out as long as they can..

Thanks for your reply Gizmo..although Abbey hasnt sent any letters about the way the account is looking or asked for the cheque book and guarantee card back (YET!!)...any tips on what I can write on a letter to put the account into dispute??

 

Thanks

NWJ;)

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My account is with Barclays. It is now about 500 over original limit, but i'm having to prioritise at the moment, i have more pressing things to deal with.

 

At the end of the day, the point of a budget planner is to show what you can afford. You can't pay more than you have got.

 

This is jsut a suggestion, but it may be worth starting a letter with an adaption of Gizmo's opening line:

 

This account is currently the subject of legal action and therfore is in dispute. However, i would in the meantime like to set up a payment arrangement to cover the amount that exceeds the overdraft limit.

 

Explain your situation, make your offer and attach a budget planner. If possible enclose a payment with the letter or pay something into the account as you send the letter. It shows you're sincere.

 

It's also worth asking them to put a hold on charges/interest. They can only say no. It's always worth asking because it's unlikely anyone will offer!!

 

;-)

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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Hi hopeful, which bank are you with, and approx how much are you over your o/d limit? Mine is around £300 on a £1400 overdraft, with more charges added on next month... I cant see them letting me pay such a small amount especially when they see our wages, child benefit and tax credit is no longer going into that account...I was hoping that my claim for unfair bank charges over £2600 would repay the overdraft, but now it seems that it is going to be a long drawn out process of trying to get them back..Abbey like to drag it out as long as they can..

 

May be worth asking them to increase your limit to £2000 which will have the effect of stopping the charges.

 

Thanks for your reply Gizmo..although Abbey hasnt sent any letters about the way the account is looking or asked for the cheque book and guarantee card back (YET!!)...any tips on what I can write on a letter to put the account into dispute??

 

Thanks

NWJ;)

 

Good suggestions above - adapt the templates in the library.

Consumer Health Forums - where you can discuss any health or relationship matters.

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Thanks for your replies guys..should I send the letter to my local branch of Abbey or head office?..and Hopeful I know what you mean by other priorities.. my mortgage, council tax, food, utilities, car finance (need car for my job, I work as a community carer), 2 new sets of school uniforms, to mention just a few things that are way before the debt with Abbey.. Ive worried myself sick over the charges mounting up but now Ive taken the bull by the horns and intend to break the chain of charges every month..

 

Still bricking it though:o

 

NWJ

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NWJ i know exactly where you're coming from re car and school uniform (although, thankfully i only have 1 to buy!). HOWEVER, we can only do our best.

 

Send off the letters (recorded or special delivery - keep the receipts) and see what happens. I've had creditors not acknowledge or accept payment offers, but i've continued to pay them anyway.

 

I've used this address:

PO BOX 1109, BRADFORD, BD1 5ZJ

 

A lot of replies in response to charges came from this address:

BANKING SPECIALIST TEAM, PO BOX 5885, MILTON KEYNES, MK10 1FA

 

One way or another they all seem to get to the right place!!

 

Don't worry, make your action plan and stick with it. Sometimes just doing something makes me feel better, it gives a little bit of control ;)

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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Im assuming thats the address for Barclays, I ll try to find the Bank Specialist Teams address for Abbey..Im a bit busy to do it today though... just got back from work.. out again this evening... loads of housework to do, not to mention the ironing....Oh well a womans work is never done lol...

Thanks for your help,

 

Will keep you updated

 

NWJ;)

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No the addresses are for Abbey. Unfortunately, Barclays are not my only problem!!

 

Happy houseworking :D

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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Oh brilliant thanks for those... as you can see Im still online.. sod the housework, Ive found a new place for the ironing, out of sight out of mind, no really have to go now...

 

take care

 

NWJ:)

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Thanks for your replies guys..should I send the letter to my local branch of Abbey or head office?..and Hopeful I know what you mean by other priorities.. my mortgage, council tax, food, utilities, car finance (need car for my job, I work as a community carer), 2 new sets of school uniforms, to mention just a few things that are way before the debt with Abbey.. Ive worried myself sick over the charges mounting up but now Ive taken the bull by the horns and intend to break the chain of charges every month..

 

Still bricking it though:o

 

NWJ

 

You need to draw up a proper budget including clothes emergencys etc. Are you claiming all you are entitled to in benefits - check out entitledto .

You must have a manageble budget before you can make any offers ofpayment.

Happy ironing etc, but you do need to sit down and prioritise your money situation.

Consumer Health Forums - where you can discuss any health or relationship matters.

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Thanks gizmo,

Now my hubbys returned to work (first full pay day on the 17th Aug) and Ive gone from working part time to full time (he works nights and I work days), this is the first time in around six months that we have had a substantial amount of money coming in, so on paper our income looks quite healthy,but because of the long period out of work and myself only working 16hrs I m seriously behind on paying my creditors and I am going to have to make extra payments to them to stop them screaming for money... for instance, my car finance company phoned on friday asking for a substantial payment unless they were coming to collect the car... cant live without my car as I work in the community..The outstanding amount is £500 owing (coming up to 2mths payment) so to keep them quiet I have agreed to pay them £100 on friday out of my child benefit and then another £350 out of our wages on the 17th.. after umming and ahhing they finally agreed to this but if I default they will come and get it...dont really know how I stand with this as its a local in-house finance company presumably for people with poor credit ratings offering guaranteed car finance, (at a cost)...wve only had the car for around 8 months...

so my point is at the moment we look as if we are on good money but unfortunately have to play catch up...

 

looking forward to hearing your comments..

 

NWJ:)

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The similarities continue!!

 

so my point is at the moment we look as if we are on good money but unfortunately have to play catch up...

 

That's how i've been at various points. Hubby is self employed and has had several quiet periods. When he does earn, it's good money, so on paper we shouldn't be in such a mess. In the past, i've done a budget sheet but with 2 columns - standard payment plus a column for additional payments required to cover arrears.

 

From there, i worked out what i could afford in the usual way. It really helped me too, to make sure i stuck with what i'd arranged. It was sadly fulfilling to tick things off as i repaid them!!

 

With regards to the car finance, i haven't had any personal experience but i know others on the site have. Do search and read their threads - i know, another day with no time to do the ironing :-D

 

Best wishes ;-)

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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You need to pay off any arrears on rent/mortgage and council tax as a priority, then you need to put some money away to start an emergency fund, before you pay off any unsecured creditors. Then work out your monthly/weekly budget including things like haircuts prescriptions etc, and after this then offer your creditors pro rata what you can afford.

Regards the car finance not sure what type of loan you have, but I do simialr work to you and I have a P reg mondeo valued now at around £500 which is more than adequate - by financing a car to work you are using up a fair amount of your salary before you step out of the door.

Consumer Health Forums - where you can discuss any health or relationship matters.

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