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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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News From Cardiff!


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Just found out some news from cardiff County court from welshsteelman!

 

Quote

 

" All cases at Cardiff stayed

Hi chaps,

I've just been to Cardiff County Court to deliver my bundle and have been told by the Court Clerk that all bank cases (over 600 cases) have been stayed. He has told me I can appeal and I am going to send my letter today. Maybe you could bump this up to the Mods so that they know about it. the Clerk has told me that some banks are still settling (HSBC are not one of them). If appeals are made they are likely to take place on teh original court date and there will be no further charge at this time.

 

Regards

 

Dai.

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Not sure but don't think so from what I have read! I know it's a lot of money for a student, well for anyone on a fixed income, and I wish I could answer with a more positive response!

I really am gutted for all those that have come this far only to have this stay thrown on the case.

Unfortunately we are all pretty much in the dark as to how the judges will react to the applications for removal. If enough people are submitting them surely it has to have a major impact on things?

Finger crossed for you!

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Posted by mostyn on witsend's thread earlier:-

 

Witsend, I would certainly include all references and evidence to show that DG/HSBC had no intention of negotiating or defending ( lack of correspondence with you? / did they file AQ ...on time or at all? list of other cases settled before court date etc Just my view, but I am in same boat as you,,though still awaiting letter from courts. Have you seen manicblonde's thread, psot 65, reference to Judge Hickinbottom going ahead ??????

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So would you agree that if people have a court hearing date looming and haave not received written notification of a stay, they should then ring the court and ask about the status of the claim and if the hearing is going ahead?

And if they are told the hearing is going ahead (by a court clerk) should the application be sent in anyway just incase the situation changes?

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This just posted by smutley on the cardiff thread Cardiff directions hearings *POST HERE* in the Barclays (I think it is barclays) forum. Useful for anyone writting to the MOR.

 

Heres the Master of Rolls letter for us to base our letters to him/her on.. might need to change bits to suit

 

The Clerk to the Master of the Rolls

The Master of the Rolls' Private Office

Room E214

The Royal Courts of Justice

The Strand

WC2A 2LL

 

 

 

Dear Sir,

 

*_Claim Number XXXXXXXXX and Claim Number XXXXXXXXX at Cardiff County Court._*I am writing in the hope that you may be able to clarify for me the situation in relation to the stays issued on over 600 cases at the above court.I am at a loss as to how this can happen so swiftly given that your directions were;

 

"Following a request from the OFT and the banks to put a stay on all Bank Charges cases (i.e. to halt them until the test case is finished); the Master of the Rolls decided not to issue an order staying all outstanding cases.

Instead he asked the Deputy Head of Civil Justice to write to all Designated Civil Judges, (which he has done) inviting them to consider staying outstanding claims on a case by case basis as appropriate.

Designated Civil Judges are the senior circuit judge responsible for a group of courts. (S)he may agree arrangements with the district judges sitting at each individual court. Therefore whether as case is stayed or not is a matter for the Judge in the individual case."

 

I am a litigant in person so please accept my sincere apologies for my lack of understanding in these matters if I am incorrect, but, Surely placing stays on over 600 cases in one court, listed for the same day (14th August) and at the same time (10.30am) would be classed as a blanket stay?I have written to the Court Manager at Cardiff County court enclosing forms N244 in the hope that the stay will be lifted on my case and the claim allowed to continue as I have done everything in my power to try and settle these matters without the courts intervention, however, DG solicitors have yet to respond to any of my correspondence or even adhere to the courts general order by serving their written representations to the court or I within the specified time limits.No doubt you will be receiving numerous letters from many of the claimants in these cases, and I am sure that they will all be stating very similar issues. One of the main issues from my point of view is the fact that by issuing these stays in the banks favour, the Status quo of these cases are no longer maintained as the stay prevents the claimants pursuit of its legitimate remedy without placing any restrictions on the banks activities whatsoever and actually seems supportive of the banks litigation strategy which has been a complete waste of Court time and resources to date.If you do require any further information from me in relation to these matters please do not hesitate to contact me.

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This is another useful post from the Barclays thread by Claret74.

( Hpoe you guy's on the Barclays forum don't mind me pinching your stuff!)

 

Apparently these courts are sticking to business as usual and still hearing cases. We need to include this in our application to have a stay lifted.

Has anyone drafted a letter yet?

 

Aldershot & Farnham County Court,

Bow County Court,

Blackburn County Court,

Bristol County Court, NEW CLAIMS BEING STAYED ?

Caernarfon County Court,

Chester County Court,

Chichester County Court,

Croydon County Court,

Gateshead County Court,

Guildford County Court,

Hitchin County Court,

Hull County Court,

Kettering County Court,

Lancaster County Court,

Leeds Combined Court Centre,

Medway County Court,

Newcastle County Court,

Northampton County Court,

North Shields County Court,

Norwich County Court,

Nottingham County Court,

Oldham County Court,

Oxford Combined Court Centre,

Peterborough Combined Court Centre,

Salford County Court,

Scarborough County Court,

Scun.thorpe County Court,

Slough County Court,

Sunderland County Court,

Thanet County Court,

Watford County Court,

Wellingborough County Court,

West London County Court,

Winchester Combined Court,

Woolwich County Court,

Worcester County Court,

Wrexham Count Court,

 

Claret.

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