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Abbey offer me 5% of my claim


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I am in the process of claiming £2,500 in charges from Abbey. I received a letter from them saying they would refund me £130, and this would appear in my account over the next few days which it did.


Where do I go from here? I didn't accept this course of action and would like to go for the whole amount.


I calculated the charge from the spreadsheet they sent me 2 months ago, is this correct?


Thanks for any advice.

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Refuse the payment in writing and recorded delivery.

If you have sent the LBA and if 14 days passed then resent and give them another 14 days and let them know that you will take them to court.

If 28 days passed then file with you CC if you want to go ahead. Use the template letters from the site.

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