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Bank Charges


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Hi

 

I wonder if you can help? I contacted my Bank (RBS) on the 18th May with the first letter and then the 9th June with the second letter I recieved a letter from them on the 20th June to say that they would be in contact within 6 weeks - I have heard nothing from them - what should I do next?

 

Kind regards

Natalie (Tigermo)

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First of all Welcome to CAG tigermo...:)

 

You should stick to your time scales.

 

You should follow the step by step guidde...

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

 

And the F&Qs

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

RBOS

http://www.consumeractiongroup.co.uk/forum/royal-bank-scotland-bank/

 

Also here is a link to your banks forum, you will recieve all the help and support in there. Any questions just post in there and some one will be around who an help you.

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

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Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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Thankyou for the advice. I have written the first letter and then the LBA, the bank should have informed me today that I will recieve the bank charges back should I write another LBA? or is there another letter?

 

Thankyou!

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I got a letter (received 18th july)saying they would refund my charges(please allow 14days to be credited to acct.).So far,Ive been waiting about a week for them to be credited to my account.What i want to know is,will they still honour that, now that the test case has been announced?.

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