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Right of set off query


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In a nutshell; I have three accounts a barclays current account used for all daily banking, a natwest current account used for nothing but paying in money to pay off a loan from nat west, the loan account is the third account.


When i changed from using nat west to barclays for all my banking except the above loan it became very difficult to pay money into the nat west account in time to meet the loan payment date. Their latest statemetn is the money must be in cleared funds the day before the payment is due and to complete any form of electronic transfer or a standing order takes at least five working days. The payment is due on the 4th of the month I am paid on the last day of the month. I tried various methods of transfer and each one seemed to take more then the time available and meant i kept getting charged.


NW have now refunded the charges into my Nat West current account but stated as I have a loan these are being set off against this and transfered to my loan account.


No notice was given for this, the current account is not in debit and no loan payments have been missed or are outstanding.


Is this correct and do I have the right to object. Soz if this is posted in the wrong place.

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