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    • Thanks for your advice. They didn't really reduce her bill when putting her on the rolling contract. She's emailed BT to complain as well about £800 fee. She will have to check where she stands with her mobile contract given she is still paying each month as she still needs to have a mobile phone for emergencies. A lesson on how careful you have to be when changing providers
    • forget CAB you might as well phone bt back as thats about as useless as they'll be.   you can't have a rolling 24mts contract', bt rolling contracts are month to month only, thats an industrywide accepted definition of what rolling means.   what happened here is she earlier changed her 'package' removing skt to reduce costs. as with all providers that invoked = means she entered into a new 24mts contract.   she latterly phone to cancel that contract, and thus bt charged her the cancellation fee/loss of revenue over the raining months of the contract.   the fact that she owes them 'this money' but didn't pay it, then entitled them sadly to cancel the mobile contract, which sadly again they allowed to do.   rock and a hard place if she wants to keep the same mobile number.   Or as long as her phone is not imie blocked by bt (in otherwords she purchased from BT under the mobile contract) but simply locked to BT (which is easily gotten around for a small fee at many shops/market stalls or if someone is tech savvy follow the guides on youtube to unlock the phone for an even smaller fee. and wack a new sim in it.   as for the £800 bill simply ignore them. they'll sell the debt on  and if anyone like Lowells or anyother powerless DCA debt buyer wants to do court, it's easily defended we've not lost one case like that here.        
    • The 1st 2 calls were the normal scam calls. get a truecall box   the PDC stuff you ignore their letter States our client three whom if you wanted too you deal with directly.   Until/unless whenever it gets sold on too and they eventually send a letter of claim you maintain radio silence    
    • hi all. bit of advice please. I had a Three contract up until November last year. At £11pcm for 24mths. Paid every month on time via their online portal. When I ported over, I received a letter from Three thanking me for being a customer blah blah blah.. It also said IF I owed anything a final bill will be sent. No final bill ever received - I get a phone call around the first week in December form an Indian sounding man who was extremly difficult to understand. Said he was calling from Three, and wanted me to confirm my details - something of which I didnt as something didnt sit right. He said I could log into my account and review my bill as I owed money and then hung up. After the call I thought I'd best log into my account just in case.  Couldnt log in. Account access denied. Logged on to chat - they said as I ported over and I was no longer a customer my access was suspended. Couple of weeks later I had another call from a local area number and answered again it was some Indian guy telling me I owed money, wanting me to confirm details. I refused and he said details will be sent out to me to my email on account and my home address as it was important. Once again nothing.. 15th Dec I received an email from PastDue in my name RE Three. Email stated they were contacting me about Three an I should receive a letter soon regards to this matter. Says about visiting their website.  22nd Jan another email form Pastdue. Stating they have yet to receive a response to the letter, and they had already sent me an email about this. We will continue to contact you until this matter is resolved. Again asks me to login. 23rd Jan letter received dated 13th Jan. Titled "We are here to help keep your Three Services"  Claiming I owed "Airetime Balance £201.43" and contract period was 26/11/2019 to 25/11/2020 States "We have been appointed by Three to recover the amount of £201.43. If you pay this amount in full Three may be able to waive the cancellation fee and reconnect their service for you" - what cancellation fee / re connection??? I ended the contract giving the 30days notice and paying the last bill.. Then the normal crap about its important to pay. If I'm experiencing difficulties etc. Now both December and  January Credit reports from ClearScore, Credit Karma, Credit Expert, Totally Money and Equifax all show Three as Closed and balance as Zero. (Date Satisfied /closed 17th Nov, bal 0, last updated 30th Nov) I've had nothing from Three. As far as I'm concerned I owe nothing as no final bill and no access to the portal. Should I email PastDue and do a prove it & attach proof of Credit Reports being £0 or do I do something else?  
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
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    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies

EEK!! V Egg - Hearing 15th November.*POSTPONED*


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Yeah I'm in exactly the same situation so I'd like some help :D and yes, Egg section is not very much viewed which is why I put some of my queries in the general section, but then mods just moved them to the egg section where no one answered! :(

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Hi,

 

i would post something in the legalities section with 'Counterclaim' in the title. It should get a fair bit of attention as I don't think any other companies have tried this and that section is read a lot more than this one.

 

I think the idea of welcoming a breakdown of costs with a view to amending the original claim to allow for the true costs is a good one. I really don't see it getting that far though.

 

Good luck with your claim. I hope to send my LBA to Egg soon (started a thread here but having to wait for enough spare money to put in the court claim after the LBA if it goes that way).

If you found this post useful please click on the scales above.

 

Egg - £400 - Prelim sent. On hold.

Mint - On the list Est £800

GE Capital - On the list (3 accounts!) Est £4000

 

MBNA - £545 Prelim sent 13/11/2006

LBA sent 1/12/2006

£350 partial payment received 18/12/2006.

Full settlement received 20/1/07

 

NatWest - Est £4000 not incl interest

Data Protection Act Sent 10/1/07

Statements received 24/1/07

Prelim sent 3/2/07

Full Settlement received 22/2/07

 

The contents of this post are the sole opinions of The Cornflake and not necessarily the opinions of any other members of this group. They do not constitute sound legal or financial advice and if in doubt you are advised to seek advice from a qualified professional

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Yes it should get noticed there - I'm surprised how few people are claiming from Egg!

 

If you get no answers and really need some advice you could possibly PM a mod who's posted some good replies in that section (i.e. not one that everone PMs like BF, Dave etc).

 

Personally I think you should be fine with accepting the counterclaim and seeing what happens. If it goes to court and they lose (which they should do given the wording in their terms and conditions!) they'll have to reveal their true costs for the counterclaim.

 

Like I've said before I'm shocked they would even allow a small chance of having to do this, but then if they don't intend to go to court why file a counterclaim?

 

Anyway, good luck and keep us posted...;)

If you found this post useful please click on the scales above.

 

Egg - £400 - Prelim sent. On hold.

Mint - On the list Est £800

GE Capital - On the list (3 accounts!) Est £4000

 

MBNA - £545 Prelim sent 13/11/2006

LBA sent 1/12/2006

£350 partial payment received 18/12/2006.

Full settlement received 20/1/07

 

NatWest - Est £4000 not incl interest

Data Protection Act Sent 10/1/07

Statements received 24/1/07

Prelim sent 3/2/07

Full Settlement received 22/2/07

 

The contents of this post are the sole opinions of The Cornflake and not necessarily the opinions of any other members of this group. They do not constitute sound legal or financial advice and if in doubt you are advised to seek advice from a qualified professional

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Morning!

 

Well after some very helpful 'tips' from BF I've filed my 'reply to the defence and counterclaim' yesterday. I hand delivered it just to make sure. I've also sent a copy to Egg. I've heard nothing from Egg since receiving the defence/counterclaim and the claim is currently sat with the judge to give me a date for a court hearing.

 

Fingers crossed.

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He basically 'helped' me write the reply to the counterclaim. It makes for very interesting reading I can't wait to see Egg's reply he he

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He basically 'helped' me write the reply to the counterclaim. It makes for very interesting reading I can't wait to see Egg's reply he he

 

Keep us posted, can't wait to see the outcome

 

GOOD LUCK

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Anymore news on yours yet EEK!! ??? response to the Counterclaim?

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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No, all quiet on the egg front, sure they must be scambling up something!!!!will let you know when.....

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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I am watching all the threads with great interest. I realy hope that you hear something soon. Does not look like egg are paying anyuone off, just using l0oads and loads of delaying tactics. Good luck I hope you beat them to scrambled.

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How long does it sit with a Judge before a Court date?

Egg Data Protection Act Statements arrived. On hold.

 

Halifax - Moneyclaim £3100

 

Amex to Remove Default - acknowledged didn't issue correct documents - default removed :) . £135 paid in full without Court

 

I'm on a roll now :rolleyes:

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I've called the Court and aparently they are very busy at the moment so it's whenever the Judge gets a chance to read it. However depending on the outcome of the case with Yasmin I may write to the Judge and fill him in on Egg's delaying tactics etc.

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I've had my court date through this morning - 14:30 on the 15th Novemeber.

 

At least this gives me plenty of time to organise all of my evidence.

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thats a while off

Halifax Credit Card - £408.16 - Settled in FULL 26/6/06

Halifax Loans - £397.97 - Settled in FULL 25/8/06

GE Money Topman £216.75 - SETTLED IN FULL

Marbles LBA - £475.00 - £250 Offered :rolleyes:

Halifax Current Account LBA - SETTLED IN FULL

Yorkshire Bank Current Accounts £2271.77 - Issued 30/6/06 - Default Judgement Issued - Warrant of Execution Requested

Capital One - LBA - £88 Knocked of Balance

Egg PPI - LBA

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Good Stuff EEK!!!

 

Very Pleased to hear that you have decided to return to the...

Let's Crack The Egg Club and Remember, that Humpty Dumpty is no different to any other Bank!

 

Angry Cat

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At last you've got your court date! Quite a way off...However don't expect to get mine for some time now. They said first available date after 8th Sept. Hell knows when that will be. Tobes has got his comeing up soon. Suppose they could try the delaying tactics again by not submitting relevant papers.

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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  • 1 month later...

Morning Campers!!

 

After reading Tobes thread the other day I spent the whole day (whilst at work ;-)) organising the paper work for my court case. I know its a way off but if all of eggs court cases get consolidated you never know it might get brought forward. I now have 3 files with 332 pages each in of evidence!!!

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Holy Mumma! I asked the judge about bundles and she said you don't need to include copies of the whole Act(s), just the relevant bits, as they obviously have copies themselves!

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  • 4 weeks later...

Morning fellow Egg Dunkers!!

 

Well this morning I had a lovely surprise a hand delivered individual personal letter solely written for me from egg....

and then I woke up and realised it was just another one off eggs standard mail shots (hehe).

 

I think what bothers me the most is the opening sentence 'Thank you for your recent telephone call' um hello what telephone call I've had no contact with egg for months!!!

 

Like everyone else I am appauled that they feel they are able to use Annalh case as an excuse to 'bully' people into thinking they have the upper hand.

 

I cannot wait for my case in fact I think we should all be a bit more pro-active with/for each other and join forces and help each other out. We should be there for each other so I propose that we, if logistically possible, have at least one other fellow egg cracker as support in attending each case.

 

Hands up all in favour.......

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Morning Campers!!

 

After reading Tobes thread the other day I spent the whole day (whilst at work ;-)) organising the paper work for my court case. I know its a way off but if all of eggs court cases get consolidated you never know it might get brought forward. I now have 3 files with 332 pages each in of evidence!!!

 

Wow - what do you use as evidence. I am a bit scared to be honest about claiming from Egg. Although it's costing them so much more to keep defending the claims etc.

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

Default removals:

un1boy v Equifax - Default removal

un1boy vs Experian - Default removal

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  • 2 weeks later...

Has anyone won yet against Egg - there seems to be a lot of people claiming but I haven't found anyone on the site yet who has been to court and won!

 

I've just sent my allocation questionnaire off (yesterday). Waiting to hear about a court date.

 

 

Joan

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