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    • @WelshMotorist the legal power comes from Traffic Management Orders made by the local council under ss1,6 or 9 of the Road Traffic Act Management Act 1984. Each council drafts its own TMO so only your council can tell you the precise wording that applies in your local area, what their specific TMO says. But I'd expect it to follow the pattern of the TMOs I've seen online from a range of councils, all of which say it's only entering the zone that is an offence. Remaining parked in it and leaving it are permitted. There's one at the top of my road and it's enforced by ANPR cameras that only film ingoing vehicles.   One pain in the backside with them is that delivery vans cannot enter to deliver your online shopping that so many of us rely on at the moment. My local council helpfully suggests "...You should arrange for your item to be delivered outside of the restriction times..." despite the obvious impossibility in practice of making arrangements like that (good luck  with telling Amazon what time they can deliver to you!).
    • i think your council needs to revise their websites wording (if that Is what it does says?) IMHO, and simply remove the OR DRIVE. that's not needed as it's obvious! .....that would make it clear that people could exit .
    • Apologies for not replying, dx100uk, I read your first response too quickly and thought it was a statement.   I think it should be as Ethel Street said, you can leave the zone without being fined, just can't enter back into it. It matched what my neighbour told me.   I have sent a question over to our Council so I expect to have a more concrete answer sometime in the future and I will update this thread in case anyone else will have the same query.
    • My local authority has similar closures and their website says this. So your car can be parked in the zone and you can leave the zone. But if you drive into it you get a PCN.   What happens if my vehicle is parked on a school street, during the restricted times without a school street permit? You will be able to leave without a penalty charge notice being issued.   However, if you then return during the restricted hours, a penalty charge notice will automatically be issued.    Here's another, which seems clear you can remain parked in it.   1. Southwark Council hereby GIVES NOTICE that on 5 November 2020 it has made the above experimental orders under sections 9 and 10 of the Road Traffic Regulation Act 19841 .   2. The effects of the experimental orders are to introduce the timed ‘pedestrian and cycle zones’ listed below (physically enforced with traffic signs and the installation of temporary barriers) in which motor vehicles will be prohibited from entering during the listed hours of operation (note: ‘during term time’ implies Monday – Friday, except public holidays, during the school term as set by that school), except for vehicles requiring access to premises within or only accessible from within each pedestrian and cycle zone. Any vehicle that is already within a pedestrian and cycle zone prior to its commencement of operation will be permitted to leave, in the vicinity of the following schools: -
  • Our picks

    • Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347
      • 32 replies
    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
        • Haha
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
      I opted for mediation, and it played out very similarly to other people's experiences.
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
      Many thanks, stay safe and have a good Christmas!
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
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Hi everyone


just thought you might be interested -


Alliance & Leicester have placed an ANNOUNCEMENT

on their website

(the page where you log in to your account)


advising their customers of the latest news

on the legal test case on fees/charges for

unauthorised overdrafts



Good luck with your claim everyone


alice xxx

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Test Case - Unauthorised overdraft charges - update


What is happening?


On 27th July, the Office of Fair Trading (OFT) and eight UK current account providers started a court case to decide on the legality of unauthorised overdraft charges.

The case is being called a 'test case' because the decision will clarify the law in this area and is likely to apply to all current and new claims against current account providers about unauthorised overdraft charges.

Whilst Alliance & Leicester plc is not one of the current account providers directly participating in the test case, this is an issue where our customers, as well as the entire financial services industry would welcome legal clarity. We will continue to post updates on our website to keep customers informed of progress on the test case as this could run for at least a year.

What will happen to customer requests for charges to be refunded?


Customers who feel they have been asked to pay fees in error should still contact us and their request for a refund will be handled in our normal way.


What will happen to customer complaints about the level, fairness or legality of unauthorised overdraft charges?

We will not be resolving customer complaints on the level, fairness or legality of unauthorised overdraft charges while the test case is running. If you do complain about your unauthorised overdraft charges, we will write to tell you that we have received your complaint and that we will record it on your file. When a final decision is reached in the test case, we will contact you as soon as possible to tell you how we will resolve your complaint. We will apply the decision in the court case to all complaints we receive.

Why are you allowed to stop dealing with unauthorised overdraft charge complaints during the test case?


Like every other bank, we applied to the Financial Services Authority (FSA) for a suspension of the normal timetable for dealing with unauthorised overdraft charge complaints. The FSA decided that, in the circumstances, it was appropriate to grant us a suspension of our obligations under the FSA's complaint handling rules while we sought legal certainty on this issue. The suspension is subject to a series of conditions designed to protect a customer's rights. You can read the form of the FSA suspension (direction) here: www.fsa.gov.uk

All customers who have made a written complaint on unauthorised overdraft charges but who have not yet had their complaint resolved will receive a letter to explain the position with respect to their complaint.

Can I make a court claim for a refund during the test case?


Yes, but we will apply to the court to put your case on hold while the test case is running. This is because the issues being raised in customer complaints on unauthorised overdraft charges are being considered in the test case.

Can I complain to the Financial Ombudsman Service about my bank charges?


The Financial Ombudsman Service (FOS) has decided not to review complaints while the test case is running. If you do complain to FOS, you will receive a letter explaining that.

What if I have already been made an offer?


We will stand by any offer to settle a complaint or court claim that we have already made to our customers. If you have received an offer to settle from us, we will be writing to you again shortly. Our letter will explain that customers have two months to decide whether to refuse our offer and wait for the decision in the test case. If you do choose to refuse an offer, your complaint or claim will be held and recorded by us until there is a final decision in the test case. We will then contact you again as soon as possible to finally resolve your complaint.

I have already accepted an offer from you. Will my claim be revisited?


If you have accepted a 'full and final settlement', we believe it unlikely you would be awarded a further sum even if the test case indicates a potentially larger amount. However, this does not preclude you from asking for repayment of any new charges incurred if the courts find they are unlawful.

How long will the test case take?


At this time it is too soon to give any exact timescale's for a conclusion to the test case but it could go for more than a year. The announcements from the OFT and FSA indicate all parties have agreed to conduct the test case in an efficient, prompt and orderly way.

Where can I find out more?


We will post updates on the test case on our website to keep our customers informed of progress.

In accordance with the FSA's complaint handling rules, we will write out to customers to keep them advised of progress on their complaint.

Alternatively, you can find more information on the 'test case' through the following links:

The Financial Service Authority


The Office of Fair Trading:


The Financial Ombudsman Service:


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Oooohhhhh thankyou chubba


for posting this link about the A&L's Announcement on their site.


I was going to ask my teenagers to help me this afternoon

to transfer the announcement onto this thread.



looks like we're all left in mid-air at the moment !


we're not going to give up though are we !


alice x

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no way huni, even if i get my case stayed (im due for hearing 8th Aug!) ill keep fighting till i get whats rightfully mine bak!


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hi jen


hope you had a good sunny sunday ! :p


It may well be that each Judge -

Local Court handles the pending court dates for claims

in a different manner.


some may wish to go ahead with the hearings, some may not.


we just don't know whats going to happen at this stage.

only time will tell.


I am going to ring my local court tomorrow to get their views

on how they are going to be handling the current situation,

and I will post their views on this thread when I find out their



stay cool, or be square (bob)


alice x

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Hi Alice, Hope you had a good weekend too, i did race for life and i've got muscle aches in places that other beers cannot reach!!

I hope your right with the courts, i cant see them staying cases that have nearly finished, The court i go to is'nt too impressed with them anyway, i hope my judge will tell them where to go!!LOL I'll ring the court this week and ask how my case will end up, the courts have written to A&L anyway about them not attending my directions.

Never mind, another day another dollar in interestxx


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Regarding the news of the latest Test Case:



I have telephoned my local Court and they have confirmed that they are carrying on with all Claims made against the Banks.


I was told if the Judge has made an Order,


then the Defendant has to comply with that Order.


good luck to all you lovely peeps on here



alice xxx

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Hello Aleece, Reynard here,


Firstly where have I been? Well, if some one tells you that putting a court bundle together is a five minute job, "Eat my Shorts".


I had everything sorted (or so I thought) in folders, decided on Monday, sink or swim, everything is going in next Monday, started at 7am, walked away at 11pm, came back Tuesday morning, same again, started at 7am, but by 11pm I could see that order was starting to show. Came back Wednesday, thinking half a day more and I should be done. No chance, 2 new statements appeared on CAG, I've done the 1st one, do the second over the weekend. Now I've just spent 2 hours sorting what and how many copies have to done tomorrow at Staples, and Wragge's if you are looking in, YOU WILL PAY ME FOR THE TIME, INK, PAPER, ETC, THAT i HAVE WASTED THROUGH YOUR STUBBORNESS!


So Aleece, 1st thing Monday morning I will turn up at the local court armed with one A4 ring binder and two A4 folders and see what happens.


Reynard xxx

I will be back, just having a massage!

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Well square. I've got date for Oct 1st but only coz A&L have objected to strike out, put details on site as need help but basis is say local court got no right to ask for details of other cutomers details, Myself and the court have got no case as there is no basis for the order, quoted Berwick case, won't give details to court of list of all claims etc coz of data protection act. Very condensed thing of what put on forum, but hey hoe need to keep the home fires burning and all that. Hope them shorts aren't hawaiian or other strange pattern

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Hi Squarebob

I know what you mean about the court bundle, i want mine in on Monday too, it just seems to take forever doesnt it! I have all 3 copies of paperwork surrounding me, now got to try and get motivated to put in ring binders but the sunshine is calling..

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Hello Mme Woolleycat,


I have not forgotten you, I have been indisposed since Friday, my derriere is black and blue from the pinchings of the ladies at the home for mothers unmarried, the path is still not complete, I ave a long way to go and I am knackered.


I suggest you go on the BBC website and check out the following;

Bank apology for charges letter, dated 25th May 2007. As for Data Protection Act, every forum has a list of settled claims. They are so desperate they'll think of everything to throw our way, must be getting a good ***** of A&L!


I see brother Tom's been up to his old tricks again, calls himself Reynard cos it sounds foreign, also cos he says he has a 'red coat' and is as slinky as a fox. 'Red Coat' my eye, more like marmalade or dirty ginger, as for slinky! he's just a big fat tom cat and like his dad, he just roams around from town to town leaving a trail of broken hearts behind him. Me and his siblings are fed up of getting blamed for everything he does and with having to go, not just around the country, but around the globe righting his wrongs. If I can get away from the home tonite, I'll come back and tell you the 'Real' story about our family.

Till Later

Lucifer xx

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Merci monsieur Bob, maybe brother tom ought to join my stuffed head of le reynard I was given by my late grandmere then they could hold dumb conversations together about their coquests! I would treat them to the odd dusting or tow of course!

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thought bubble .......


has this monsieur squaredelabob

got a VESTED interest (stringvest interest)

in the unmarried ladies home ???


are there lots of little sponges running around.....

in shorts, string vests and red wellies ??? :p


alice in 'wondering' land


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