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    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the xx/xx/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the xx/xx/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, xx/xx/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
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Duffers mum v Sainsburys Bank


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You might want to copy those two letters to the OFT, Duffers Mum.

 

The first one breached OFT guidelines in that they must not imply that they have obtained CCJ when they havent and the 2nd confirms they were fibbing. Error my btm !!

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Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

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5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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  • 2 months later...

Hi DM..I have a similar Sainsbury's Bank credit card, dated 2002...and am dealing with an Unenforeceable Agreement (missing prescribed terms). Also a defective DN.. Was just wondering, where did you get your original application from ...and did you post a copy up of it ?

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CCA Request to Cabot to get a copy of the agreement, however after 11 years it may no longer be available.

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CCA Request to Cabot to get a copy of the agreement, however after 11 years it may no longer be available.

Sorry, I meant the original blank form, was it 2002...and was it from a magazine, the Bank...a mailshot...applied for by post ...picked up in Sainsbury's supermarket ?

Edited by jackospades
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It's just I saw a case a while back...Traynor v Phoenix recoveries, where Traynor said he was given an application form in Sainsbury's supermarket...and I'm sure there was another where the guy recalled the application form 'fell out of a magazine' he had bought. both early 2000's. My application form was in the Sunday Express, as I recall...It helps if you can remember where and what you had when you signed it I guess.

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Oh Duffers Mum, is this little odyssey still continuing ?????

 

Now take a good big chunk of delight out of this. 1. Wright Hazzle were caught with there pant's down telling you a porky pie, if they think they can do it,, what do you think Crapbot do.. BUT THE MOST IMPORTANT THING I SEE ON MAY 21ST 2013 IS THEY STILL HAVE NOT TAKEN YOU TO COURT !!!!!!!!!! SPEAKS VOLUMES TO ME. IF THEY THINK THEY HAD A CASE FOR YOUR HARD EARNED THEY WOULD HAVE BEEN THERE FASTER THAN MR BOLT.

 

I hope there is a little smile on duffers mum's face,

[sIGPIC][/sIGPIC]Happyhippy1959

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May I ask the point behind this please?

 

I was asking DM if she could recall where she obtained the blank application form from because from what I've seen of the application form they have sent her back, there is no mention of any prescribed terms on it. Not sure it even says overleaf or attached. This suggests it was a seperate leaflet perhaps to the application form ..or maybe no leaflet at all...in which case it is unenforceable (127(3))..DM would need to recall though, which she says she cannot at the moment.

 

The issue regarding Cabot charges...there should be no charges after the default is issued. in fact it is arguable if charges should be applied after the creditor has been first advised of difficulties with the account. A letter to Cabot should be sent, listing all fees/interest and compounded interest demanding a refund and advising the issue will be taken to the FOS if they fail to comply. The FOS will insist they refund...If there was any interest or fees charged by Sainsburys after you agreed a reduced payment plan, these should also be refunded too, so send them a letter too and tell them if they fail to refund, you go to the FOS with them too., The FOS will make them refund you..

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I can't remember, but what they have sent is the application form and a load of t&cs printed off on a computer, I will check charges from sainsburys, I don't want to contact Cabot at the moment as they are quiet, I will wait until they start again!

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oh, and head your letters OFFICIAL COMPLAINT...then they have to respond through the complaints procedures...

Formal Complaint is the correct term then they have 56 days to reply, and if they make a Final Response you can take the case to FOS.

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  • 3 weeks later...
Citizen will look into doing just that..I know from reading other posts that its standard procedure,for them to send that letter out, so implying it was sent in error is also untrue :)

 

They were making the same 'error' more than six months previously to your's Duffers Mum! Same letter sent to my OH in Oct last year for a Citi card. :!:

 

I've been looking for my Sainsbury's thread but can't find it! Will have to get my file out and update myself with it as I've received a call on my mobile, a text and now a letter today from ARC Europe. I can't remember the last time I had any correspondence regarding Sainsbury's CC.

 

I'll have a full read through your thread when I have a little more time

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Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Where have you been hiding that CB? :wink:

 

Thank you, looks like I've got a lot of updating on it but I haven't had anything for ages that I can remember and the months go by so quickly, it may be 2009 since I heard anything!

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Where have you been hiding that CB? :wink:

 

Thank you, looks like I've got a lot of updating on it but I haven't had anything for ages that I can remember and the months go by so quickly, it may be 2009 since I heard anything!

 

It is rather odd Dotty.. it wasn't in your thread list.. but when I entered ... Dotty50 + Sainsbury.. into the advanced search engine, that thread appeared ! Tis a mystery for sure.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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  • 1 year later...

Cabot have sent me a letter saying they have been trying to contact me as I owe £xxxx to them.

 

 

.the last I heard was in March 2013 when Wright Hassell said they were closing their file and returning it to Cabot.

 

 

Presume I shoild just ignore?

 

 

If they take to court now surely the court will wonder why they have taken 5 years and not contacted me for almost 2 years?

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Courts are used to claims from anxious creditors bearing cases on brink of S B. Nothing especially unusual in a 2 year absence of contact and I'm afraid it doesn't much help you. If I were you, I wouldn't be responding to Cabot just yet.

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  • 1 month later...

Another little note from Cabot saying they understand how difficult it is to clear my account over a short period of time and because they are nice caring people they are prepared to reduce the balance and all I need to do is give them a call...for starters the balance wouldn't be as high if they hadn't added almost £3k of unauthorised charges, then farmed it out to a group of muppet solocators who implied cabot had a CCJ against me before closing their file and returning after they couldn't find appropriate paperwork...if they think I'm calling them they are sadly mistaken...they can jog on.....however I guess by offering me a reduction means they know they don't have the correct paperwork...I await their next letter!

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How long till SB. This must be getting close

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Sadly not until summer 2016 as I carried on paying...I've since received a statement of account and associated garbage from them, obviously their new way of doing things...says no charges are added, not sure what.the £2.5K which has been added by them is if not charges...they really do take the Micky.

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