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    • Hi I received a Parking Charge letter to keeper on Monday 15/04/24, the 17th day after the alleged incident. My understanding is that this is outside the window for notifying. The issue date was 08/04/2024 which should have been in good time for it to have arrived within the notice period but in fact it actually arrived at lunchtime on the 15th. Do I have to prove when it arrived  (and if so how can I do that?) or is the onus on them to prove it was delivered in time? All I can find is that delivery is assumed to be on the second working day after issue which would have been Weds 10//04/24 but it was actually delivered 5 days later than that (thank you Royal Mail!). My husband was present when it arrived - is a family member witness considered sufficient proof? 1 Date of the infringement  arr 28/03/24 21:00, dep 29/03/24 01.27 2 Date on the NTK  08/04/2024 (Date of Issue) 3 Date received Monday 15/04/24 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012?  Yes 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? [Y/N?] post up your appeal] No    Have you had a response?  n/a 7 Who is the parking company? GroupNexus 8. Where exactly [carpark name and town] Petrol Station Roadchef Tibshelf South DE55 5T 'operating in accordance with the BPA's Code of Practice'  
    • lookinforinfo - many thanks for your reply. It would be very interesting to get the letter of discontinuance. The court receptionist said that the county court was in Gloucester 'today' so that makes me think that some days it is in Gloucester and some days its in Cheltenham, it was maybe changed by the courts and i was never informed, who knows if DCBL were or not. My costs were a gallon of petrol and £3.40 for parking. I certainly don't want to end up in court again that's for sure but never say never lol. Its utterly disgusting the way these crooks can legally treat motorists but that's the uk for you. I'm originally from Scotland so it's good that they are not enforceable there but they certainly still try to get money out of you. I have to admit i have lost count of the pcn's i have received in the last 2 yr and 4 months since coming to England for work, most of them stop bothering you on their own eventually, it was just this one that they took it all the way. Like i mentioned in my WS the the likes of Aldi and other companies can get them cancelled but Mcdonalds refused to help me despite me being a very good customer.   brassednecked - many thanks   honeybee - many thanks   nicky boy - many thanks    
    • Huh? This is nothing about paying just for what I use - I currently prefer the averaged monthly payment - else i wouldn't be in credit month after month - which I am comfortable with - else I wold simply request a part refund - which I  would have done if they hadn't reduced my monthly dd after the complaint I raised (handled slowly and rather badly) highlighted the errors in their systems (one of which they do seem to have fixed) Are you not aware DD is always potentially variable? ah well, look it up - but my deal is a supposed to average the payments over a year, and i dont expect them to change payments (up or down) without my informed agreement ESPECIALLY when I'm in credit over winter.   You are happy with your smart meter - jolly for you I dont want one, dont have to have one  - so wont   I have a box that tells me my electricity usage - was free donkeys years ago and shows me everything I need to know just like a smart meter but doesnt need a smart meter,  and i can manually set my charges - so as a side effect - would show me if the charges from the supplier were mismatched. Doesn't tell me if the meters actually calibrated correctly - but neither does your smart meter. That all relies on a label and the competence of the testers - and the competence of any remote fiddling with the settings. You seem happy with that - thats fine. I'm not.    
    • Evening all,   So today, I was sent an updated offer that includes the £12.60 I spent on letters, but they have declined to add the interest at £7.40. They have stating 'We acknowledge your request to claim interest to date, however, this would be at the discretion of a trial judge if the claim did proceed to a trial hearing.' I think I am content with this outcome, and pushing this to a trial for a total interest of £15.30 throughout the claim does not make sense to me.   What are people's thoughts? I am sure our courts have better things to concentrate on?
    • FFRSG3424ListofEvidencepdf-V1 2-merged.pdfFFRSG3424ListofEvidencepdf-V1 2-merged.pdf 2pages T&C,s UCM
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Duffers mum v Sainsburys Bank


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Its really quite simple DM, you are just asking them if they are so sure they have an enforceable agreement to produce it. Used this tactic on one of OH's , - Goldfish - following this they commenced court action just in time for Xmas but couldn't come up with the goods following CPR requests so had to discontinue!

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I'm getting weekly letters from Cabot now...the same as the ones I received when they first bought this acccount, apparently according to the latest I have to contact them by phone so they can help me get this debt paid off...they've got 2 hopes of that..and 1 of them is Bob!

 

Can somebody please tell me whether they are allowed to charge interest at 12% from when they purchased the account? Surely if they have only just provided me with the T&C's interest can only be charged from that time?

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Latest update...another letter received today saying i must contact them within 7 days or THEY WILL either instruct an external collection agency to call on me to recovr the debt (they are very welcome...they haven't met my dogs yet :D ) or instruct a solicitor to start legal action. The outstanding balance they quote must be at least £2,000 over what the actual debt is because they added interest at 12% from day one despite not having complied with a CCA request. I also offered them a F&F of 10% which they turned down, its all I had as i'm unemployed and dont qualify for any benefits..

 

If this goes to court and I suspect it might now would the court take into account the fact that the CCA wasn't complied with until after £2,000 of interest was added?

 

Should I ignore them and let this run its course, or should I respond telling them exactly what i've told them before i.e unemployed, no benefits, no income etc?

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Really how odd I for one have been busy here all day,

it has to be remembered that we have day jobs and have

to travel to and from work and sometimes eat, drink and

rest,.

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I'm getting weekly letters from Cabot now...the same as the ones I received when they first bought this acccount, apparently according to the latest I have to contact them by phone so they can help me get this debt paid off...they've got 2 hopes of that..and 1 of them is Bob!

 

Can somebody please tell me whether they are allowed to charge interest at 12% from when they purchased the account? Surely if they have only just provided me with the T&C's interest can only be charged from that time?

 

 

 

 

Do the terms and conditions allow for them to add interest ?

 

Was the account properly defaulted and terminated prior to it being sold to Cabot.. eg..

 

Did you receive from the original creditor a Default Notice that gave you 14 clear days (allowing either 2 days - 1st class or 4 days - 2nd class mail).

Did they then terminate the account?

 

Did you receive a Notice of Assignment from either Cabot or the original creditor.

 

Have you looked at similar threads to see if there is anything on those that can help?

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PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Anyone? Seems to be very little activity on this site these days :(

 

With the best will in the world, volunteers with lives of their own can only do so much :(

 

If you have a situation where an URGENT response is required, then please just hit the panic button - the ! in triangle at the bottom of each post and someone will look in on you as soon as they can

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Uploading documents to CAG ** Instructions **

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2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Do the terms and conditions allow for them to add interest ?

 

Was the account properly defaulted and terminated prior to it being sold to Cabot.. eg..

 

Did you receive from the original creditor a Default Notice that gave you 14 clear days (allowing either 2 days - 1st class or 4 days - 2nd class mail).

Did they then terminate the account?

 

Did you receive a Notice of Assignment from either Cabot or the original creditor.

 

Have you looked at similar threads to see if there is anything on those that can help?

 

Thank you for responding :) I have duff default notice x 2, Blair Oliver Scott asked for the full balance after the DN's were served so I presume that means it was terminated? Not sure about the T&C's allowing for interest because I don't know if the T&C's they've sent are actually from around 2002. My main query at the moment is, even if the T&C's allow for adding of interest, should Cabot have been adding it from the very start, when my CCA was still outstanding. They only sent the alleged correct T&C's recently, approx 2 years after they took over the account. I will try and scan in the T&C's they have sent me over the weekend.

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Follow the instructions below to post up documents and you should have no problems.

 

 

 

Dx100 – Instructions on uploading pdfs

 

scan the required letters/agreements/sheets

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remove all pers info inc barcodes etc using paint

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goto one of the many free online pdf converter websites

convert the image to pdf format.

or ir you have PDF as an installed printer drive use that

open a new msg box here

hit go advanced below the msg box

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hit the add files button on the top right

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the hit reply button

Perhaps it might be worth a final letter to Cabot advising there is a dispute, that the original creditor was aware of prior to Cabot becoming involved - and that they should return it to the Original Creditor for resolution.

 

Perhaps suggest that there appears to be no provision for them to be charging interest (are they adding default charges? - if so they shouldnt be adding those either).

 

If you have not received Notice of Assignment from either them or the OC, then perhaps send them the following in order to establish their status.

 

 

Draft request for assignment - Amended Draft.pdf

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I received a NOA allegedly from Sainsburys but in the same type face etc as the Cabot letter it came with, which I believe is standard practice. I've told them on many occasions the account was in dispute and shouldn't have been sold on..and also advised they should not be adding interest because there was no document which said they could, to which they replied it was allowed in the original agreement, the very document they couldn't produce at the time..before receipt of the T&C's they sent me a very dodgy recon agreement which was the same document as shown on the first page of this thread in #15. It was dodgy because it had a glaring error contained in it!

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There was no sarcasm intended, but this site is run by volunteers for the benefit of individuals who need help, volunteers aren't around all the time, but are around intermittently.

 

we never used to get the sarcasm either :!:
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If you do not get a response to a thread, it is worth 'bumping it' or giving someone a shout - particularly if you think it is in the wrong section!

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It may well not have been intended but it was ill considered and the site team defending it en masse does little for the rapidly eroding reputation of CAG.

I know the person concerned is a very valuable contributor and has done much to assist the needy but he is still human and therefore liable to occasionally have human reactions.

G

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I've read it several times, it's factually correct, so no defence required, 'rapidly eroding reputation of CAG', that's interesting, did make me 'chuckle'.

 

It may well not have been intended but it was ill considered and the site team defending it en masse does little for the rapidly eroding reputation of CAG.

I know the person concerned is a very valuable contributor and has done much to assist the needy but he is still human and therefore liable to occasionally have human reactions.

G

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It was only just over 24 hours that the post was unanswereed.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Think it would do us all good to read your thread again from the start - lots has changed in case law since it started.

 

Thank you :) as mentioned previously my main question was whether Cabot should have been charging interest from the beginning of when they bought this debt when they had not complied with my CCA request therefore it would have been unknown as to whether or not they could charge interest because they could not provide the T&C's applicable at the time the account was opened, and if this went to court would they judge make me be responsible for all the outstanding balance or what the balance was before this interest was added? I appreciate lots had changed in regard to the CCA and that reconstructed agreements are now allowed and judges don't seem to care whether they are accurate or not! I want to be able to go back to Cabot and say the interest you have charged should be removed (fat chance I know) because you were not entitled to charge it at that time..Along with the dodgy DN''s I really don't know where I stand and I need to be prepared as I think they will take this court.

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When was the last payment made to anyone on this? Do you own a property that could attract a Charging Order?

 

Looking through this you have had some good advice and I honestly think that if Crapbot thought they could take action, they would have done so by now. They seem quite happy to keep sending threatograms even though you have told them you dispute this and the interest.

Please support CAG and they will support you.

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Can somebody please tell me whether they are allowed to charge interest at 12% from when they purchased the account? Surely if they have only just provided me with the T&C's interest can only be charged from that time?

 

Where does the figure of 12% come from? Is that the amount quoted in your original agreement?

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Reading through this thread it apears that Cabot have not sent you the correct terms & conditions that were in force at the time the agreement was taken out - am i correct and was this a response to a formal CCA request?

 

Have you recieved, at any time, a compliant DN?

 

Can you scan and upload the Assignment notice?

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When was the last payment made to anyone on this? Do you own a property that could attract a Charging Order?

 

Looking through this you have had some good advice and I honestly think that if Crapbot thought they could take action, they would have done so by now. They seem quite happy to keep sending threatograms even though you have told them you dispute this and the interest.

 

the last payment was made a couple of years ago..I was more than happy to pay Sainsbury's nominal payments and they had ceased interest..unfortunately yes I am a home owner, but I believe before they could apply for a charging order they would have to get a CCJ and I would have to fail to adhere to the terms - is that right?

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