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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
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Lloyds make offer then dont pay?`


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Hi all,

 

I have been claiming £130 from Lloyds. On the 3rd July they wrote to me telling me that they were going to pay me £750 as full and final settlement to my claim and it would be credited to my account within ten working days. Ten working days would have been Tuesday just gone.

 

It hasnt been credited and I cannot contact them. The telephone number for the service recovery centre in Andover is constantly busy and thier message service doesnt work.

 

It all seems a little strange to me. Any ideas?

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No thats right. Thats why I find it so strange that they offered to settle for £750. I didnt question it at the time because I just that if they wanted to pay that much its up to them.

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If they have sent a standard letter and have made an offer do they have to honour it?

 

Where does that leave my claim? Will they then just credit the £130 or will I have to continue to court?

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Exactly the same has happened to me. I claimed for two separate charges in two separate accounts. I got the letters and one charge was paid immediately the other has gone well past the 10 days and still hasn't been paid. The charges were for less than your's - still waiting for £240.

 

I couldn't get through to them either. Tried the usual Lloyds number as well and they said it's a major problem no one can get through to Debt recovery and there is 'no other number'. Total shambles. I've had to write another complaint letter and now wait another 28 days for a reply.

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I suspect as you probably do that they've sent you a standard letter and have now realised their mistake. You could fax them to see what's going on.

 

Or wait and see what someone else in the know here thinks. I'm not sure how things stand seeing as they have made you an offer and you have agreed to it :confused:

 

Good luck

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You can't get through to them at all. It's engaged all the time (purposely I guessed) and the facility they have to leave a message doesn't work.

 

Don't bother with the fax - I sent two and they ignored both. I'm so mad at them for offering the payment and then not honoring it. They are unbelieveable!

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The number rings through to an automated service. Then tells you that all lines busy and asks you to leave a message. After the message has been left it says that the message box is full and the message cannot be stored.

 

If they're sloppiness means they have to pay over the odds then so be it. They've been ripping people off for years.

 

Would a court uphold the offer? Or could Lloyds claim some kind of pitiful defence.

 

Thanks for all your help on this everyone!

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As far as im aware they are under no obligation to honour the offer. It would also be apparent that you cannot use the offer in any court proceedings. Its just a simple mistake they make due to sending out standard letters.

 

I would say they will pay up your claim in full but no more, maybe within 3 weeks, thats the kind of timescales im hearing as they have also agreed to repay mine.

 

Added - Rumour has it they may be making a batch of settlements tomorrow, dont quote me on that though!

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It's 5 weeks now since we got the letter and they haven't paid or acknowledged anything. So now I'm having to go through it again for the final half - court proceeding will have to start even though I got a full offer. I just can't understand why they'd offer then not see it through. It wasn't even the standard £750 letter.

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Send them a chase along with a copy of their offer. Id be quite stern and say failure to pay up within 14 days will now result in me taking you to court, this will then add fees on to the amount owed.

 

That should get them moving, remember always chase them up as they have probably got thousands of them!

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hi all

i couldnt get through either so i phoned the head office number and told them about the telephone system at andover not working, they sent them an email for me with my ref no asking them whats going on with my claim and thats when i recieved the standard letter of 750 quid.

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